Garanti BBVA Mobile App Review Summary
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In-Depth Garanti BBVA Mobile App Review Analysis

Garanti BBVA Mobile App Review Summary

The reviews for Garanti BBVA Mobile app are quite mixed, with users expressing both satisfaction and frustration. While some praise the app for its ease of use and convenience in banking transactions, others criticize issues like difficulty in accessing accounts, lack of language options, and problems with specific features like NFC payments. Users also highlight the need for improvements such as increasing transaction limits, adding Face ID login, and addressing technical glitches. Despite positive feedback on functionality, negative comments regarding fees, limitations for expats, and compatibility issues with certain devices are prevalent.

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  • Product Managers
  • Customer Experience Specialists
  • Banking Professionals
  • Market Researchers

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Şikayet

    Maaş müşterinizim neden transfer ücreti alıyorsunuz

    Sentiment
    • Negative
    Content
    • Transaction Issues
    Mar 21, 2024
  • The worst

    Worst banking sapplicatiom. I was unable to use my Windows 11 PC.

    Sentiment
    • Negative
    Content
    • Language Support
    Jan 17, 2024
  • Kaç Senelik Bankam

    Aplikasyonunuz efsane. Çok pratik ve kullanışlı. Teşekkürler Garanti BBVA…

    Sentiment
    • Positive
    Content
    • Ease of Use
    Aug 01, 2023
  • Garanti

    It’s easy and compact thank you Garanti BBVA , keep going please

    Sentiment
    • Positive
    Content
    • Ease of Use
    Feb 23, 2023
  • Using Garanti app

    Safe and easy to use, thanks keep up the good work.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Feb 12, 2023
  • Eft

    Bi halta benzemiyor .Bir eft limitimizi bile artÄąramadÄąk

    Sentiment
    • Negative
    Content
    • Transaction Issues
    Feb 08, 2023
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Sentiment Analysis (of 30 reviews)
13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Garanti BBVA Mobile based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Banking Professionals, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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