Mixed Reviews for Hampton Inn Washington-Downtown-Convention Center
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Mixed Reviews for Hampton Inn Washington-Downtown-Convention Center

In-Depth Feedback Analysis of Hampton Inn Washington-Downtown

901 6th St NW, Washington, DC 20001, United States

Mixed reviews for Hampton Inn Washington-Downtown-Convention Center. While some guests praised the location, friendly staff, and amenities like breakfast, others complained about issues such as noise levels, cleanliness, and service quality. Positive highlights include proximity to attractions, renovated rooms, and accommodating staff members. However, negative aspects mentioned were related to elevator wait times, room maintenance problems, theft incidents, and disappointing breakfast quality. Overall, the hotel is recommended for its convenient location and budget-friendly options but needs improvements in various areas to enhance the overall guest experience.

Source: Google Business Reviews of Hampton Inn

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Customer Feedback Analysis of Hampton Inn

Explore in-depth customer feedback analysis for Hampton Inn Washington-Downtown-Convention Center. Gain insights into guest experiences.

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  • Hotel was great.was in the perfect location.The rooms were good ,the only issue was the elevator was broken for the weekend..The bar was live..the mixologist Thomas did a great job mixing everyone drinks and keeping us entertained as well.over all had a great time and this will be the go to spot to stay when ever I'm visiting D.CWalkability: Close to eveything

    Sentiment
    • Positive
    Content
    • Location and Convenience

  • Great hotel, near Gallery-Chinatown metro and several restaurants and a Safeway. Safe and budget friendly. Warm cookies in the evening and breakfast buffett were a great treat. Downside, only that there is no pool, but with everything to do and see in DC, didn't really need it.

    Sentiment
    • Positive
    Content
    • Hotel Amenities

  • For the price, you can’t beat this hotel. Grab a bus to take you to the mall or any location you’d like and you’re in business.Rooms: CleanFood & drinks: The bartender Thomas was fantastic!

    Sentiment
    • Positive
    Content
    • Value for Money

  • Great location and friendly staff. Only suggestion is that it’s better if items in breakfast are changed every day or other day. It is boring to each Pretty much same items with different flavors especially when one is staying for more than 3 days. Also, keeping meat and non meat items separately helps the guests to eat comfortably who doesn’t consume meat.

    Sentiment
    • Positive
    Content
    • Breakfast Quality

  • $100 security depositIt's just not the norm as Dimond status I'm just not really use to a hold on my account.Room raised the starValet was helpful!Bathroom closed down stairs! Don't get here off the road thinking your going to go to the bathroom before check in !Room saved the reviewPlus valet and front staff+++++ peaceful stay. Raised the rating a 3rd time

    Sentiment
    • Positive
    Content
    • Value for Money

  • Our rooms were upgraded for free. We love the breakfast and beds were comfortable. I only have issues with the towel that has brown stain on it and one strand of hair on the bedsheet. The photo taken from our window view.

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness
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33 Net Promoter
Score
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