Pro Tint USA - Summerlin: Quality Work & Service, Mixed Customer Feedback
In-Depth Customer Feedback Report for Pro Tint USA - Summerlin
9530 W Tropicana Ave Ste. B Suite B, Las Vegas, NV 89147, United States
Pro Tint USA - Summerlin receives mixed reviews with customers praising the quality of work and friendly service, while others express dissatisfaction with discrepancies in services offered. Positive feedback highlights excellent tinting jobs, fast service, and helpful staff. However, negative reviews mention issues like incorrect tint application, delays in service, and poor post-installation cleanliness. Customers also mention discrepancies in pricing and lack of clear communication regarding services included in packages. Overall, Pro Tint USA - Summerlin is recommended for qualitytintingwork, but potential customers are advised to clarify all details upfront.
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I dropped my car off 9am with an appointment. They said they would be done by 2:30pm... They never call me and after I finally call them at 2:30pm they say car won't be done until 4pm. I arrive car is still not ready. When I finally receive my car at 4:30pm the car is filthy and has scratches all over it (I know this because I hand washed it the day before). Trim pieces are broken and tint is peeling in the corners and there are bubbles all over the film (see pics). They destroyed my defroster ...
Sentiment
Negative
Content
Disappointing Service Experience
Excellent customer service, great pricing and professional installation. I couldn’t ask for a better experience.
Sentiment
Positive
Content
Customer Service Excellence
Great work. My Tesla Y is looking good. Friendly quick service. Would recommend to all.
Sentiment
Positive
Content
Quality of Work
Went in to get windows tinted and front counter lady was very helpful , they went above and beyond the normal shops that I have been to very pleased with the work and now I have to get time to have my personal truck blacked out there.
Sentiment
Positive
Content
Customer Service Excellence
Great Service! I already recommended to my friends and family! I will be coming back for sure!
Sentiment
Positive
Content
Recommendation and Referral
Great Service for same day tinting. Immediately made me feel welcomed and they me treated like family. Definitely would suggest Las Vegas Pro Tint of Summerlin - The Henderson Location.Thanks everyone at the Henderson location was amazing and friendly!
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