Pro Tint USA - Summerlin: Quality Work & Service, Mixed Customer Feedback
In-Depth Customer Feedback Report for Pro Tint USA - Summerlin

Pro Tint USA - Summerlin: Quality Work & Service, Mixed Customer Feedback

9530 W Tropicana Ave Ste. B Suite B, Las Vegas, NV 89147, United States

Pro Tint USA - Summerlin receives mixed reviews with customers praising the quality of work and friendly service, while others express dissatisfaction with discrepancies in services offered. Positive feedback highlights excellent tinting jobs, fast service, and helpful staff. However, negative reviews mention issues like incorrect tint application, delays in service, and poor post-installation cleanliness. Customers also mention discrepancies in pricing and lack of clear communication regarding services included in packages. Overall, Pro Tint USA - Summerlin is recommended for quality tinting work, but potential customers are advised to clarify all details upfront.

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Popular Phrases (of 30 reviews)
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  • I dropped my car off 9am with an appointment. They said they would be done by 2:30pm... They never call me and after I finally call them at 2:30pm they say car won't be done until 4pm. I arrive car is still not ready. When I finally receive my car at 4:30pm the car is filthy and has scratches all over it (I know this because I hand washed it the day before). Trim pieces are broken and tint is peeling in the corners and there are bubbles all over the film (see pics). They destroyed my defroster lines in the rear windows and said that it had to happen that way! Glue and gunk all over the car some of it won't come off. How do I know this? Because I spent THREE HOURS cleaning my car the day after! They offer zero discounts and say that the damage to the car is normal! To top it all off they email my job because I said I would never recommend them to anybody in the community and I had the audacity to call them out on their sub par work! Their employees wear pajamas to work it's a joke. This place is ran by petty criminals that will do everything to not take responsibility for their low class work and destruction of property! Stay away at all costs! See ya in court!Update: Got my money back through bank charge back. Stay away from these clowns AT ALL COSTS.Service: Sun control window tinting

    Sentiment
    • Negative
    Content
    • Disappointing Service Experience

  • Excellent customer service, great pricing and professional installation. I couldn’t ask for a better experience.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence

  • Great work. My Tesla Y is looking good. Friendly quick service. Would recommend to all.

    Sentiment
    • Positive
    Content
    • Quality of Work

  • Went in to get windows tinted and front counter lady was very helpful , they went above and beyond the normal shops that I have been to very pleased with the work and now I have to get time to have my personal truck blacked out there.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence

  • Great Service! I already recommended to my friends and family! I will be coming back for sure!

    Sentiment
    • Positive
    Content
    • Recommendation and Referral

  • Great Service for same day tinting. Immediately made me feel welcomed and they me treated like family. Definitely would suggest Las Vegas Pro Tint of Summerlin - The Henderson Location.Thanks everyone at the Henderson location was amazing and friendly!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
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Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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