Mixed Feedback for North Shore Commercial Door Company
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In-Depth Customer Feedback Report for North Shore Commercial Door

Mixed Feedback for North Shore Commercial Door Company

Mixed customer feedback for North Shore Commercial Door Company, Inc. Some customers praise the fast shipping and accurate orders. However, others complain about poor customer service, unhelpful responses, and issues with refunds.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great to deal with

    Great to deal with, quick shipping. Bottom seal fits perfectly.

    Sentiment
    • Positive
    Content
    • Product Quality and Fit
    Mar 11, 2024
  • Excellent customer service

    Large selection, excellent quality, fast and affordable logistics. 👍👍👍

    Sentiment
    • Positive
    Content
    • Product Selection and Variety
    Mar 10, 2024
  • Brush seal kit and floor seal.Order was exactly as expected and…

    Order was exactly as expected and arrived in timely manner.

    Sentiment
    • Positive
    Content
    • Shipping Speed and Accuracy
    Mar 09, 2024
  • How is this company still in business

    How is this company still in business? Their customer service is wildly unhelpful and gives wrong information and then stops responding. I wish I'd looked up their reviews before I spent hours trying to get a simple answer to a question.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Feb 29, 2024
  • Avoid this company at all costs!

    I do not...NOT...recommend this company! They don't follow through on their promises and are IMPOSSIBLE to reach. ZERO customer service. They do not return calls, ignore email messages, and don't respond to snail mail letters. This has gone on for months. I'm giving up.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Dec 01, 2023
  • STAY AWAY from this company…the worse…

    STAY AWAY from this company…the worse customer service we have ever experienced..wrong parts sent..had excuses for everything..eventually it wasn’t worth the time to deal with them..rude people..and that’s even too good to describe them

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Oct 14, 2023
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Sentiment Analysis (of 30 reviews)
-10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for North Shore Commercial Door Company, Inc.  based on online reviews collected from Trustpilot. The analysis helps Business Analysts, Customer Service Managers, Product Managers, Marketing Professionals, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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