Mixed Feedback for North Shore Commercial Door Company
In-Depth Customer Feedback Report for North Shore Commercial Door
Mixed customer feedback for North Shore Commercial Door Company, Inc. Some customers praise the fastshipping and accurateorders. However, others complain about poorcustomerservice, unhelpful responses, and issues with refunds.
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Great to deal with, quick shipping. Bottom seal fits perfectly.
Sentiment
Positive
Content
Product Quality and Fit
Mar 11, 2024
Excellent customer service
Large selection, excellent quality, fast and affordable logistics. 👍👍👍
Sentiment
Positive
Content
Product Selection and Variety
Mar 10, 2024
Brush seal kit and floor seal.Order was exactly as expected and…
Order was exactly as expected and arrived in timely manner.
Sentiment
Positive
Content
Shipping Speed and Accuracy
Mar 09, 2024
How is this company still in business
How is this company still in business? Their customer service is wildly unhelpful and gives wrong information and then stops responding. I wish I'd looked up their reviews before I spent hours trying to get a simple answer to a question.
Sentiment
Negative
Content
Customer Service Experience
Feb 29, 2024
Avoid this company at all costs!
I do not...NOT...recommend this company! They don't follow through on their promises and are IMPOSSIBLE to reach. ZERO customer service. They do not return calls, ignore email messages, and don't respond to snail mail letters. This has gone on for months. I'm giving up.
Sentiment
Negative
Content
Customer Service Experience
Dec 01, 2023
STAY AWAY from this company…the worse…
STAY AWAY from this company…the worse customer service we have ever experienced..wrong parts sent..had excuses for everything..eventually it wasn’t worth the time to deal with them..rude people..and that’s even too good to describe them
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This page displays purchase options and a preview of the customer feedback analysis report for North Shore Commercial Door Company, Inc. based on online reviews collected from Trustpilot. The analysis helps Business Analysts, Customer Service Managers, Product Managers, Marketing Professionals, E-commerce Specialists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Content Analysis (1/2)
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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