Mixed reviews for JW Marriott Washington, DC, with guests highlighting the convenient location, friendly staff, and nearby attractions. However, issues such as outdated rooms, noise problems, and inconsistent service were common concerns. Some praised specific staff members for exceptional service, while others felt the hotel did not meet JW Marriott standards. Complaints included outdated technology, lack of room amenities, and unexpected fees. Despite the prime location near major landmarks, guests mentioned problems with room cleanliness, maintenance, and overall value for the price.
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Elevators are a pain and never seem to be fully working correctly. Added about 10 minutes every time you wanted to leave or go up to your room.
The roasted tomato and spinach breakfast tart is some some savory cheesey amazing ness.Nearby activities: Near the White House and the northern National Mall Smithsonian museums
Tried Luggage Hero with them, a nightmare. Never again
Super fantastic hotel and location. Would definitely come back!
Great service, great location - nice food waiver too upon check in. The staff was genuinely nice too - not burned out and mean.Nearby activities: Reagan conf center
Even while a protest was going on, the staff was able to remain courteous and professional without being rude and disrespectful. Loved their service.
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