Mixed Reviews for Carpet One Floor & Home
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In-Depth Customer Feedback Analysis for Carpet One

Mixed Reviews for Carpet One Floor & Home

Carpet One Floor & Home receives mixed reviews, with some customers praising the service, installation, and product quality, while others express dissatisfaction with hidden costs, poor workmanship, and warranty issues. Positive feedback highlights excellent customer service, professional installers, and overall satisfaction with the flooring. However, negative comments mention issues like unmet expectations, poor product quality, and lack of transparency regarding costs and warranties.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The carpet is great and the…

    The carpet is great and the installation is exceptional. Would highly rate both carpet and installation.

    Sentiment
    • Positive
    Content
    • Installation Quality
    Feb 21, 2019
  • The staff was friendly

    The staff was friendly and knowledgeable. The selection was very big. we will be going back

    Sentiment
    • Positive
    Content
    • Sales Experience
    Feb 04, 2019
  • Very poor at best.

    Very poor customer focus, workmanship and follow up. Wouldn't recommend to even work on your tree house.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 12, 2019
  • Installation crew was very…

    Installation crew was very knowledgeable and did an outstanding job.

    Sentiment
    • Positive
    Content
    • Installation Quality
    Aug 31, 2018
  • The 2 guys that installed the carpet…

    The 2 guys that installed the carpet were top notch. Hard workers. Respectful and professional. Job well done

    Sentiment
    • Positive
    Content
    • Installation Quality
    Jul 31, 2018
  • Excellent service all around

    Excellent service all around. I would recommend Carpet One for all your flooring needs.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 26, 2018
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Sentiment Analysis (of 30 reviews)
55 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Carpet One Floor & Home  based on online reviews collected from Trustpilot. The analysis helps Marketing Professionals, Retail Managers, Customer Service Representatives, Product Quality Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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