ChargePoint Home Flex Level 2 EV Charger: Quality & App Features Praised, Connectivity & Reliability Concerns
In-Depth ChargePoint EV Charger Feedback Report

ChargePoint Home Flex Level 2 EV Charger: Quality & App Features Praised, Connectivity & Reliability Concerns

ChargePoint Home Flex Level 2 EV Charger generally receives positive feedback for its quality, ease of use, and app features. However, some users faced issues with connectivity, power output, and reliability over time, leading to frustrations. The installation process was described as straightforward when compatible outlets were available, but professional help was needed for hardwiring. Customer support responses varied in effectiveness, with some users experiencing delays in issue resolution.

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  • EV Charging Station Installers
  • Product Managers in EV Sector
  • Customer Experience Analysts
  • Renewable Energy Consultants
  • Electrical Engineers

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Easy to use

    Easy to use. Does take about 12 hours to charge however, that was expected.

    Sentiment
    • Positive
    Content
    • Charger Performance
    Apr 22, 2024
  • Great option, great app, easy to understand.

    I had an electrician install and it was easy to navigate as a user with no EV experience and not looking at directions or looking for help.

    Sentiment
    • Positive
    Content
    • Installation Process
    Apr 21, 2024
  • Item arrived without the cord to connect to an outlet and had to be hard-wired as a result.

    Item arrived without the cord to connect to an outlet and had to be hard-wired as a result.

    Sentiment
    • None
    Content
    • Reliability Concerns
    Apr 20, 2024
  • Looks great, works great - makes charging easy.

    Love the quality and the easy to use app that lets you watch progress and roll up estimated charges / month. Exceeded expectations.

    Sentiment
    • Positive
    Content
    • App Functionality
    Apr 15, 2024
  • Worked perfectly.

    Easy step by step instructions No electrician needed if your plug works. Took me less than 10-15 min to set up and start charging.

    Sentiment
    • Positive
    Content
    • Installation Process
    Apr 15, 2024
  • Car Charger for Electric Vehicle

    This charger is awesome and I wouldn’t own an electric car without it. So convenient and easy to use

    Sentiment
    • Positive
    Content
    • Value for Money
    Apr 12, 2024
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ChargePoint Home Flex Level 2 EV Charger, Hardwired EV Fast Charge Station, Electric Vehicle based on online reviews collected from Amazon. The analysis helps EV Charging Station Installers, Product Managers in EV Sector, Customer Experience Analysts, Renewable Energy Consultants, Electrical Engineers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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