Upstox- Stocks & Demat Account: Mixed User Reviews
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Upstox- Stocks & Demat Account: Mixed User Reviews

Upstox- Stocks & Demat Account receives mixed reviews from users. While some praise its user-friendly interface and efficiency, others complain about poor customer service, issues with dividend updates, and complicated new app features. Many users find the app easy for beginners but face challenges with functionality and support. Complaints include blocked accounts, delayed issue resolution, and high brokerage charges. Overall, the app's simplicity and trading ease are appreciated by some, but others express dissatisfaction with various aspects of the service.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Efficiency increases with upstox Thanks

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 08, 2024

  • Swipe buy sell button is fine like ⭐⭐⭐⭐⭐ Please Do watch list like swipe left to right UI like FYERS & KITE app . This UI easy to use 👍🏻

    Sentiment
    • Negative
    Content
    • User Interface Experience
    Jun 08, 2024

  • Worst service, I placed one order from Upstox and they divided it into 3 different orders and deducted brokerage on all orders buy and sell each so on one order they deducted Rs120 of brockerage charge which is not correct, and when I called customer service they have no solution to it. Very bad service and worst experience.

    Sentiment
    • Negative
    Content
    • Charges and Fees
    Jun 08, 2024

  • Please resolve DDPI activation issue, I am trying to activate DDPI facility for my account but I am not able to go further after selecting payment option, I tried activating it through the upstox website still the same result....

    Sentiment
    • None
    Content
    • Account Activation and Documentation
    Jun 08, 2024

  • It never faild my calls

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 08, 2024

  • Jai shri ram

    Sentiment
    • Positive
    Content
    • None
    Jun 08, 2024
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Sentiment Analysis (of 30 reviews)
37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Upstox- Stocks & Demat Account based on online reviews collected from Google Play. The analysis helps Financial Analysts, Product Managers, Customer Experience Specialists, Marketing Professionals, Investment Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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