Mixed Customer Reviews for Rain App Highlight Convenience and Frustrations
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Mixed Customer Reviews for Rain App Highlight Convenience and Frustrations

In-Depth Analysis of Rain App Customer Feedback

Mixed reviews for Rain app with customers praising its convenience and quick access to funds while others express frustration over delays, technical issues, and customer service problems. Complaints include missing funds, slow approvals, and difficulty in reaching support. Some users highlighted the app's usefulness in managing finances between paydays, but others criticized the high fees and lack of clarity in the transfer process.

Source: Trustpilot Reviews of Rain 

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Customer Feedback Analysis of Rain 

Unlock insights from Rain app reviews with our analysis on customer experiences covering service, fees, and usability.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • When I need money right away I can use…

    When I need money right away I can use rain instantly.

    Sentiment
    • Positive
    Content
    • Payment Processing Speed
    Mar 11, 2024
  • I like the rain app its fast and…

    I like the rain app its fast and accurate

    Sentiment
    • Positive
    Content
    • Ease of Use & Accessibility
    Jan 12, 2024
  • Nice but don't understand weekly amount

    I don't understand how first week I got offered half my pay this week only less than 100$ less than 1/8 my pay and you can only use once a week...

    Sentiment
    • None
    Content
    • Transfer Fees
    Apr 01, 2022
  • They were super helpful and fixed the…

    They were super helpful and fixed the issues I was having.so far so good.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 31, 2022
  • Just in time

    On time transfer fee to high but still willing to use it

    Sentiment
    • Positive
    Content
    • Transfer Fees
    Mar 31, 2022
  • GM Marshall Hardee's

    Overall they app works pretty good every once in awhile I'll walk you out but you have to log back in but it works pretty good

    Sentiment
    • Positive
    Content
    • Account Access Issues
    Mar 30, 2022
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Sentiment Analysis (limited preview)
10 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Rain  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Managers, Financial Analysts, UX/UI Designers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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