Mixed Patient Reviews of Seventh Day Adventist Medical Centre: Care vs. Staff Issues
In-Depth Analysis of Patient Feedback at Seventh Day Adventist Medical Centre

Mixed Patient Reviews of Seventh Day Adventist Medical Centre: Care vs. Staff Issues

8, Spencer Rd, Cleveland Town, Pulikeshi Nagar, Bengaluru, Karnataka 560005, India

The Seventh Day Adventist Medical Centre receives mixed reviews from patients. Many praise the expertise and care of doctors, particularly Dr. Kalai Hema and Dr. Pearlin Raj, for their compassion and effective treatment, especially during pregnancy and surgeries. However, the hospital's staff, particularly in the reception and nursing departments, face consistent criticism for being rude and unhelpful. Issues with cleanliness, high charges, and operational inefficiencies like delays in billing and pharmacy services are also highlighted. Overall, while some patients appreciate the medical care received, the facility struggles with staff behavior and hospital hygiene, leading to a divided reputation.

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  • Hospital Operations Managers

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Dietician mariyam has suggested me a very good diet plan... I liked it

    Sentiment
    • None
    Content
    • Dietitian Feedback

  • Doctor are very nice , but staffs are soo rude to the patients ..

    Sentiment
    • None
    Content
    • Staff Behavior

  • High charges

    Sentiment
    • None
    Content
    • Billing Issues

  • Best treatment given

    Sentiment
    • None
    Content
    • Surgery Outcomes

  • Service was good and very reasonable. Doctor and staff are so friendly.

    Sentiment
    • None
    Content
    • Staff Behavior

  • Nice hospital 🙂

    Sentiment
    • None
    Content
    • Doctor Experience
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Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Seventh Day Adventist Medical Centre based on online reviews collected from Google Business. The analysis helps Healthcare Administrators, Medical Service Managers, Patient Experience Officers, Quality Improvement Coordinators, Hospital Operations Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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