Mixed User Feedback on Atom Movie Tickets App - Issues & Appreciation
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Mixed User Feedback on Atom Movie Tickets App - Issues & Appreciation

The Atom - Movie Tickets & Times app has received mixed reviews, with many users highlighting significant issues such as frequent crashes, payment failures, and unhelpful customer support. Some users appreciate the app's convenience and free ticket offers, noting its intuitive design and time-saving features. However, frustrations arose from problems with redeeming Atom cash and linking memberships. The app's reliability appears to have declined, with complaints about forced updates and ongoing technical difficulties. While some users found value in its functionality for purchasing tickets, the overall sentiment suggests a need for improvements in performance and customer service.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Appreciate it.

    Sentiment
    • Positive
    Content
    • User Experience Feedback
    Nov 19, 2024

  • Gave me a free ticket

    Sentiment
    • Positive
    Content
    • Promotions and Discounts
    Oct 24, 2024

  • no complaints

    Sentiment
    • Positive
    Content
    • User Experience Feedback
    Oct 21, 2024

  • I think they have good deals

    Sentiment
    • Positive
    Content
    • Promotions and Discounts
    Oct 16, 2024

  • So far so good, very convenient

    Sentiment
    • Positive
    Content
    • Convenience and Ease of Use
    Aug 30, 2024

  • Very cool and convenient

    Sentiment
    • Positive
    Content
    • Convenience and Ease of Use
    Aug 30, 2024
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Sentiment Analysis (of 30 reviews)
-6 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Atom - Movie Tickets & Times based on online reviews collected from Google Play. The analysis helps Product Managers, Mobile App Developers, Customer Service Managers, Marketing Professionals, User Experience Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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