Mixed Reviews Highlight Strengths and Weaknesses of Amplifon Italia
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Mixed Reviews Highlight Strengths and Weaknesses of Amplifon Italia

In-Depth Analysis of Amplifon Italia Customer Feedback

Amplifon Italia receives a mix of feedback from customers regarding its hearing aids and services. Many praise the professionalism, competence, and attentiveness of staff, highlighting how their products significantly improve quality of life. Positive experiences include helpful consultations and effective solutions tailored to individual needs. However, there are notable concerns about the company's policies, particularly regarding transferring devices and the high costs associated with their products. Some customers report dissatisfaction with service delays, inadequate repair responses, and persistent marketing calls. Complaints about devices failing to function properly and limited battery availability further contribute to negative perceptions. Overall, while many appreciate Amplifon's services, significant issues remain that could affect customer loyalty and trust.

Source: Trustpilot Reviews of Amplifon Italia 

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Customer Feedback Analysis of Amplifon Italia 

Explore the detailed analysis of Amplifon Italia's customer feedback on hearing aids & services, spotlighting key strengths and issues.

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Custom Date - Mar 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Precisione

    Precisione, correttezza e soprattutto professionalità

    Sentiment
    • Positive
    Content
    • Professionalism
    Jan 09, 2025
  • Una domanda con richiesta di risposta: Com’è possibile accettare di vendere protesi PHONAX sapendo che a stessa produce solo terminali di misura 3. Come fa chi necessita della misura 4?

    Sono un cliente Amplifon da 6 anni

    Sentiment
    • Negative
    Content
    • Satisfaction Levels
    Jan 03, 2025
  • Controllo trimestrale

    Cortesia e professionalità

    Sentiment
    • Positive
    Content
    • Professionalism
    Jan 02, 2025
  • batterie difficili s trovarle

    Apparecchi buoni MA problemi per trovare batterie

    Sentiment
    • Negative
    Content
    • Product Quality
    Dec 20, 2024
  • Precisi e competenti

    Precisi e competenti

    Sentiment
    • Positive
    Content
    • Professionalism
    Dec 12, 2024
  • Serietà e onestà

    Diligent e competenti

    Sentiment
    • Positive
    Content
    • Professionalism
    Dec 06, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
16 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Amplifon Italia  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Development Professionals, Customer Service Directors, Business Strategists, Healthcare Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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