Luxurious InterContinental London Hotel near O2 with Spacious Rooms and Mixed Service Experiences
In-Depth Analysis: InterContinental London - the O2 Feedback

Luxurious InterContinental London Hotel near O2 with Spacious Rooms and Mixed Service Experiences

1 Waterview Dr, London SE10 0TW, United Kingdom

Luxurious InterContinental London hotel near the O2 arena with spacious rooms, mixed service experiences, and beautiful views. Guests highlight the convenient location, helpful staff, and amenities like the spa and breakfast. Some mention issues with outdated rooms, lackluster service in the club lounge, and noise disturbances. Overall, a recommended choice for O2 events and easy access to Central London.

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  • Hotel Management Professionals
  • Customer Service Analysts
  • Travel and Hospitality Marketers
  • Business Development Managers in Hospitality
  • Hotel Investment Analysts

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Featured Content
  • A Nice Hotel on the river side of London. Close to Central London and only a few stops to explore the City of London.

    Sentiment
    • Positive
    Content
    • Location and Accessibility
  • For the price if hotel, do not expect to be woken at 8am by drilling and builders directly outside my open curtained window on scaffolding.

    Sentiment
    • Negative
    Content
    • Noise Disturbance
  • Nice hotel. The area is tough to commute to and it’s a bit of a walk from the station too.

    Sentiment
    • Positive
    Content
    • Location and Accessibility
  • Фантастично,аз работя тук!!!Rooms: ФантастичниNearby activities: Много виж интернетSafety: На високо нивоWalkability: ИдеалниFood & drinks: Невероятни

    Sentiment
    • Positive
    Content
    • Amenities (Spa, Pool, Gym)
  • An excellent hotel. The second InterContinental I have stayed at and it has clearly improved upon their standards. Our stay was short but memorable.

    Sentiment
    • Positive
    Content
    • Staff and Service
  • Booked this for a show in the 02. What an amazing hotel, perfect location with side entrance into the venue. Within walking distance of Greenwich Village too.

    Sentiment
    • Positive
    Content
    • Location and Accessibility
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for InterContinental London - the O2, an IHG Hotel based on online reviews collected from Google Business. The analysis helps Hotel Management Professionals, Customer Service Analysts, Travel and Hospitality Marketers, Business Development Managers in Hospitality, Hotel Investment Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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