4th & Reckless receives mixed reviews on Trustpilot, with customers expressing dissatisfaction mainly due to delivery delays, poor communication, and issues with returns and refunds. Some customers praise the quality of the products and customer service, while others criticize the company for lack of responsiveness and perceived inefficiency.
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Fantastic products that are true to size and fit amazingly. Ordering, tracking and delivery are also fantastic will definitely highly recommend
I placed my order yesterday morning and itâs arrived via Amazon this afternoon.The jumper was a restock that Iâve had my eye on.The item came beautifully packaged. I canât comment on returns as havenât had to yet. The jumper is a lovely quality and canât wait to wear it.My experience has been faultless.
Awful returns policy, they charge you ÂŁ3.95 to return your items then take forever to refund. They acknowledged my return 2 weeks ago but still no sign of my refund. Avoid
No fuss. Very helpful and even when she got the first response incorrect she owned up, apologised and dealt with the issue quickly. The clothes received were lovely, and great quality. Would order again from here
Ce site est tout simplement une escroquerie. Des frais de livraison de 20 euros pour la France, et si par malheur la taille n'est pas conforme (j'ai commandĂŠ du 38, c'ĂŠtait trop petit), le retour vous coĂťte encore 9 euros, sans garantie de remboursement des frais initiaux. C'est inacceptable et franchement honteux. Ăvitez-le absolument, c'est une perte de temps et d'argent assurĂŠe.Suite au problème jâai tout de mĂŞme eu plusieurs mail du service client très rĂŠactif jâai donc augmenter ma note de deux ĂŠtoiles
Sent a return which has been acknowledged. Advised a refund would be processed within 10 days. This has not materialised. Sent an email advising to be told it may take a week for them to respond. Totally unacceptable. The money is needed. Contacted my bank and no sign of this being processed. If I donât receive said refund by Monday being the next working day I will have to contact my bank for a chargeback/fraudulent transaction
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