Key Insights from IKEA Mobil Customer Reviews
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IKEA Mobil Feedback Report: Enhance Your Customer Experience

Key Insights from IKEA Mobil Customer Reviews

The reviews for the IKEA Mobil app reveal significant dissatisfaction, primarily due to high shipping costs, which many customers find unreasonable. Users have expressed frustration over a lack of product availability in stock despite seeing items in-store. The app's functionality is criticized as cumbersome, making it difficult to locate and save favorite products seamlessly. Additionally, issues with delivery times and inadequate packaging leading to damaged items further contribute to negative experiences. While some appreciate the quality of products and fast assembly service, the overall sentiment indicates a pressing need for improved logistics, better customer support, and enhanced app functionality to align with customer expectations.

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Custom Date - Nov 14, 2024
Featured Content
  • eskii

    uygulamanın yazılımı değişmesi gerek çok 2010’larda kalmış gibi

    Sentiment
    • Negative
    Content
    • Application Usability Issues
    Oct 18, 2024
  • Kargolama süresi en uzun mağaza

    Kargolama süresi en uzun ve kargo masrafı en pahalı online mağaza.

    Sentiment
    • Negative
    Content
    • High Shipping Costs
    Oct 14, 2024
  • Kullanışsız

    Kullanışsız, aradığını kesinlikle bulamadığın kötü bir uygulama maalesef

    Sentiment
    • Negative
    Content
    • Application Usability Issues
    Oct 13, 2024
  • Ürün stoğu

    Ürünlerin stokları güncellenmiyor.Stoklar tükenmiş olarak gösteriliyor

    Sentiment
    • Negative
    Content
    • Inadequate Inventory Management
    Sep 04, 2024
  • kargo

    her yerde mağazası olmadığı gibi kargo çoook pahalı

    Sentiment
    • Positive
    Content
    • High Shipping Costs
    Sep 02, 2024
  • AR

    AR desteği geri gelmeli !

    Sentiment
    • None
    Content
    • Need For Improved Features
    Aug 23, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-26 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for IKEA Mobil based on online reviews collected from App Store. The analysis helps Retail Managers, Product Developers, Customer Service Executives, Marketing Analysts, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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