The reviews for the IKEA Mobil app reveal significant dissatisfaction, primarily due to high shipping costs, which many customers find unreasonable. Users have expressed frustration over a lack of product availability in stock despite seeing items in-store. The app's functionality is criticized as cumbersome, making it difficult to locate and save favorite products seamlessly. Additionally, issues with delivery times and inadequate packaging leading to damaged items further contribute to negative experiences. While some appreciate the quality of products and fast assembly service, the overall sentiment indicates a pressing need for improved logistics, better customer support, and enhanced app functionality to align with customer expectations.
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uygulamanın yazılımı değişmesi gerek çok 2010’larda kalmış gibi
Kargolama süresi en uzun ve kargo masrafı en pahalı online mağaza.
Kullanışsız, aradığını kesinlikle bulamadığın kötü bir uygulama maalesef
Ürünlerin stokları güncellenmiyor.Stoklar tükenmiş olarak gösteriliyor
her yerde mağazası olmadığı gibi kargo çoook pahalı
AR desteği geri gelmeli !
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This page displays purchase options and a preview of the customer feedback analysis report for IKEA Mobil based on online reviews collected from App Store. The analysis helps Retail Managers, Product Developers, Customer Service Executives, Marketing Analysts, E-commerce Specialists to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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