Mixed Reviews for iCanvas: Quality, Customer Service, and Wrinkled Canvases
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iCanvas Feedback Analysis: Enhance Your Business Strategy

Mixed Reviews for iCanvas: Quality, Customer Service, and Wrinkled Canvases

iCanvas receives mixed reviews from customers. While some praise the quality, vibrant colors, and efficient delivery, others complain about issues like wrinkled canvases, poor customer service, oversaturation, and pixelation. The company needs to focus on improving customer care, addressing product quality concerns, and enhancing the stretching process of canvases.

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Custom Date - Apr 18, 2024
Featured Content
  • I had just joined a private cigar…

    I had just joined a private cigar lounge and wanted to contribute something. I explored your wares and found a great painting! The purchasing process was very good and the product was excellent! It was an amazing experience overall! Thanks!

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 14, 2024
  • Terrible customer service, some deceptive price practices

    Terrible customer service, switching prices all the time, and saying they would honor the price on the day i attempted to purchase with a refund and then not following thru fully. They gave a partial refund so it 'only' cost me approx $35 more than clearly agreed upon price, but after 8 email exchanges with me submitting clear screenshots of what I should have been refunded multiple times, and them sending many smaller confusing amounts that never totaled the full agreed-upon price, I just gave up as "close enough" and not worth my continuing hassle for remaining $ owed. 2 stars since the piece of art arrived as described.

    Sentiment
    • Negative
    Content
    • Customer Service
    Mar 13, 2024
  • NYC Broadway Canvas

    Excellent turn time from purchase to delivery. Including instructions on how to stretch the canvas is greatly appreciated!

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Mar 11, 2024
  • Beautiful canvases

    Beautiful canvases, fast shipping. Very good communication on shipping times. Very happy customer!

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Mar 11, 2024
  • Great canvas art!

    Rays of Sun is an abstract sunflower. I purchased it in a 12x18 canvas print. I love all the vibrant colors! True to the photo on the website. I’ve purchased many canvas prints from this company over the past year & a half & have always been pleased with each one upon their arrival. Quick shipping & great customer service as well.

    Sentiment
    • Positive
    Content
    • Quality of Prints
    Mar 11, 2024
  • Repeat Purchaser

    Prompt shipping, items are as described. Nice quality.

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Mar 09, 2024
  • See All Reviews
Sentiment Analysis
82 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for iCanvas  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Product Quality Analysts, E-commerce Managers, Marketing Strategists, Retail Business Owners to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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