Mixed Reviews: HotspotShield VPN & Wifi Proxy
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Mixed Reviews: HotspotShield VPN & Wifi Proxy

HotspotShield VPN Review Insights: Unlock User Feedback

HotspotShield VPN & Wifi Proxy receives mixed reviews with users praising its functionality and speed but criticizing ads, payment issues, and connectivity problems. Some users appreciate its free usage despite occasional ads, while others complain about being charged unexpectedly. The app is highlighted for its helpful customer support in aiding long-distance relationships and providing service in restricted regions like Iran. However, recent updates requiring payment have led to dissatisfaction among users, impacting its overall rating.

Source: App Store Reviews of HotspotShield VPN & Wifi Proxy

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Customer Feedback Analysis of HotspotShield VPN & Wifi Proxy

Explore mixed reviews of HotspotShield VPN with insights on ads, payments, & connectivity in our comprehensive analysis.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • fix

    it’s good but the x button to get out of the ad is way too high so when i click it it doesn’t leave out the ad

    Sentiment
    • None
    Content
    • Advertising Experience
    Apr 30, 2024
  • Not Connecting

    Have issues connecting to VPN on a regular basis.

    Sentiment
    • Negative
    Content
    • Connection Stability
    Apr 30, 2024
  • Horrible

    They just made a update where you have to pay to use it instead of it just being free. Moving on to the next

    Sentiment
    • Negative
    Content
    • Free vs Paid Features
    Apr 29, 2024
  • Unhappy customer

    It’s been a long time since I’ve used HotspotShield, but I am not impressed. I have been sitting here for two days trying to figure out how to link my devices
    to the hotspot and it just keeps saying to add devices go to your app and the app doesn’t allow you to do anything it just shows what devices you have linked, really need to figure out how to be more accurate and helping your customers figure out this app

    Sentiment
    • Negative
    Content
    • Device Compatibility
    Apr 27, 2024
  • Hotdpot

    A really good app it helps alot when you dont have service and yoi can get your work yurned in 🌮

    Sentiment
    • Positive
    Content
    • None
    Apr 19, 2024
  • Free connection

    It feels like free Wi-Fi just find any connection and you good.

    Sentiment
    • Positive
    Content
    • App Performance
    Apr 19, 2024
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20 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for HotspotShield VPN & Wifi Proxy based on online reviews collected from App Store. The analysis helps Digital Marketers, Product Managers, Customer Support Specialists, App Developers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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