Hotel Blake, Ascend Hotel Collection - Guest Feedback Summary
Hotel Blake Feedback Analysis: Enhance Your Business Strategy

Hotel Blake, Ascend Hotel Collection - Guest Feedback Summary

500 S Dearborn St, Chicago, IL 60605, United States

Hotel Blake, Ascend Hotel Collection in Chicago receives mostly positive reviews for its convenient location, spacious and clean rooms, friendly staff, and overall comfortable stay experience. Guests appreciate the warm hospitality, cleanliness, and excellent service provided by the staff. Some mentions of room amenities, like lighting fixtures, and occasional issues with temperature control. The hotel's central location allows for easy access to nearby attractions, restaurants, and shopping options. However, there are concerns raised about noise levels in the area and occasional maintenance issues. Despite this, the majority of visitors express satisfaction with their stay and highlight the hotel's blend of elegance and comfort.

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  • Customer Service Analysts
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  • Travel Industry Consultants
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Popular Phrases (of 30 reviews)
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  • If they get the TV streaming issues resolved, it will be much better. Not a lot of amenities. Convenient to the eL, but not a lot convenient to walking.

    Sentiment
    • Positive
    Content
    • Hotel Amenities and Services

  • Really nice! I enjoyed our stay. Everything we needed was in walking distance.The service was great from the time we arrived until our departure.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Good location. Hotel clean and staff friendly. Good value for Chicago

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Muy buen hotel relativamente todo limpio en mi caso el Wc de la habitaci贸n estaba sucio

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness

  • I HAD SUCH A BEAUTIFUL experience all the times I went there. SUCH a beautiful,clean and peaceful hotel. Not only is the interior nice but the exterior is nice as well. 馃槉

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction

  • comfortable and well-appointed hotel with a convenient location. Ideal for travelers looking for a comfortable stay in the heart of Chicago.

    Sentiment
    • Positive
    Content
    • Location and Accessibility
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hotel Blake, Ascend Hotel Collection based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Marketing Professionals, Travel Industry Consultants, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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