Hopper Flight Booking App: Affordable Prices and Mixed Reviews
Unlock Insights: Hopper App User Feedback Analysis
Hopper, a flight booking application, has received mixed reviews. Some users find it helpful in finding cheap flights, while others complain about higher prices compared to booking directly with airlines. There have been customer service issues, including double charging and difficulty modifying flights. However, positive experiences include easy trip planning and helpful representatives. Despite some drawbacks, Hopper is recommended by many for its affordable prices and user-friendly interface.
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Updating my review to even worse because the developer doesn't even have someone that doesn't even know how to read and understand English. My poor review was because when I was searching for a Home they don't offer the option to filter based on having a electric vehicle charger on for rooms at a Home. This app was useless for me because it does not allow a filter for places that offer an electric vehicle charger on site.
Sentiment
Negative
Content
Filtering Options
Nov 14, 2023
Easy to set up planned trip. I had no problems zeroing into the airport of the city I was traveling to.
Sentiment
Positive
Content
User Experience
Nov 13, 2023
Has helped me find such cheap flights!
Sentiment
Positive
Content
Booking Issues
Nov 13, 2023
App is supr, most tix are surprisgly >/ anywhere else. My gal, & I were looking 4 flights from Sea to PHX for TG, and couldn't find any, For under $800 R T. $1600 for a 3 day v/sit with just airfare. Incldg booze, broads, and blow, +/-$2.5k! . Too much. I heard 'bout Hopr, got on, and tickets were $200 round trip! My wife thought I was being scammed. Only reason not 5⭐ is b cuz, it is a bit difclt 2 use app. I'm Not illiterate. Msg
Sentiment
Positive
Content
Flight Prices
Nov 12, 2023
Exchanging my ticket was a breeze. The sales representatives were very courteous and patient. The additional fee was also within budget. I would recommend this app to anyone.
Sentiment
Positive
Content
Customer Service
Nov 11, 2023
Absolute NIGHTMARE!! Having extreme difficulty with simply modifying a flight that was made by mistake. Hopper says call the airline, airline says call Hopper and the extra insurance purchased does not cover booking mistakes for refund. This business is bordering on complete scam status. I've had to engage my credit card company in order to get resolution. I'll never do business with these scam artists ever again. Buyer BEWARE! Look elsewhere for your flights. It's just not worth it!!!
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Hopper: Hotels, Flights & Cars - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Travel Agents, Marketing Analysts, App Developers, Customer Service Managers, Product Managers to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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