Great Customer Experience at Home Zone Furniture Store in Denton, Texas

When I went into the store, the staff was there to help, but not pester me and answered all my questions so kindly!! The in store experience was great!! Kelly, who updated me on the arrival time of the delivery, was so kind and immediately responded quickly to my questions! Finally, the delivery men (John) were MORE than helpful and accommodating in every way!! They helped unload it and wrap it back up as I was putting it in a uhaul to take with me and even helped rearrange the uhaul to better fit my furniture! They went above and beyond and were so nice! Overall, GREAT experience here with ordering from Home Zone!

Joseph, the tech, showed up on time, actually a little early. Fixed my coffee table. It looks amazing.

Sales lady was very nice, she knew when to leave us to talk about purchase. No pressure and we appreciated that.

I could stay on this site for hours. I purchased some amazing originals and they arrived in great condition and quickly.

Good customer service. I did not feel like I was followed around the store until I made a decision. I felt free to look and ask questions.

The team that put together my furniture completed it so fast and were so polite, I appreciated them so much!

Great guysSoo fast and friendly and professional

Sarah McKinney was very helpful when purchasing our new living room set!! She made it quick and easy !! We couldn’t be more satisfied! We looking forward to making more purchases in the future !:)

Pat was great. In fact, all the people are friendly and nice. Prices are good, and furniture seems to be well made.

Customer service was very helpful and satisfying. The purchase process was quick. Thanks again..

I never feel pressured to get buy anything. The workers are always trying to spot my the best deals.

Upon arriving we were greeted, but allowed to look around without being bothered. We were told if we had any questions or needed help to just come to ask. We did have questions, and the sales associates were extremely knowledgeable and helpful. It was July 4th so my furniture could not be delivered, but I was offered an option to pick it up myself, which I did. The warehouse workers were efficient and helpful.

Firstly i browsed and bought items that 'simple' make a statement in our understated living room. Second visit with my girl-shopping friend. She chose the ice- cream at the door and I indulged with her. The store is huge and layed out with decor for a beautiful modern comfortable home. Nick assisted me in choosing the exact chair for my hubby. There were 4 color options. We look forward to the delivery!

James was extremely helpful,no high pressure, answered all my questions, I appreciate that he gave me time to wander around the showroom while trying to make my selection. He was awesome!Thank you James!!

Everyone we dealt with at the store from the first time we were greeted until we paid for a loveseat were knowledgeable, courteous and professional.

When we first walked in the door we were greeted in a friendly manner and promptly offered a drink of water or soda. Then they let us browse and ask questions as we needed to instead of following us around.

Vernon was awesome and very helpful! I had a great experience and can’t wait to have my items delivered next month.

Thomas was great and answered all of our questions.

We are new to north Texas. Googled furniture stores and found Home Zone. We were warmly greeted by Joe who got to know us and our needs. He showed us lots of options that would work. Joe went the extra mile with friendly offers of water, soda or ice cream. In the end Joe took the time to ensure we got exactly what we needed. Home Zone in Denton is a great store with lots of inventory. Make sure you ask for Joe when you visit. You won't be disappointed.

Everything was as promised. The delivery people were more than helpful and went above and beyond the bare necessities.

The sales people were great. They answered questions that we had and left us alone to choose what we wanted.

The manager Daniel! He is so great. Fun to work with. He is a no pressure, here to help, give a smile kind of guy. Lovely pieces throughout the store. Home accents that make you go, "Oh WOW!" Home Zone represents Texas well. Where else can you get a bottled Dr. Pepper on them? Great store.

I was given space to look around and when I needed to ask questions my sales person was easy to find and was able to help with what I needed. It was easy when it came time to check out all y concerns were addressed and it all went smooth! I was happy.

They were very friendly and helpful in helping us find what we wanted. We didn’t feel pressured at all.

Kendra Veloz was very engaged and extremely responsive. She listened to my issue and immediately worked to address it.

Friendly sales associates. Courteous to let me shop, rather than attempting to push me into buying something I really wouldn't want. Initial contact had to go to lunch, handed me off to another sales associate. Initial sales associate asked questions that I did not consider and made suggestions as well.

D’Andra was awesome with multiple options/solutions. Her PATIENCE with us & Customer Service to us was beyond OUTSTANDING!

Very polite helpful courtesy greet you with a smile.

Very helpful sales associates and stock room freight loading associates. Prices were great value. We bought clearance items and didn't notice all the nicks until we loaded the trailer. But very pleased when we set everything up. It was everything we wanted.

Ryland gave me better service then I have had anywhere before. The store is amazing. I will never shop for furniture anywhere else EVER AGAIN!!!

Amazing service from the show floor to the delivery. Absolutely pleased with the great customer service to the install & furnitures quality