Mixed User Experiences with Holafly eSIM Service
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Mixed User Experiences with Holafly eSIM Service

Holafly eSIM User Feedback Report: Unveiled Insights

The reviews for Holafly's eSIM service reveal a stark divide in user experiences. Many users appreciated the service for its easy installation, stable connectivity, and good coverage in various countries, particularly in Europe. However, a significant number of customers reported issues with inconsistent signal quality, poor customer support, and complications in obtaining refunds. Complaints included difficulties in activating eSIMs, lack of communication from technical support, and unexpected disruptions in service. While some users praised the service as excellent for data needs, others warned prospective users about potential pitfalls, especially regarding functionality and customer service responsiveness. Overall, Holafly provides a mixed experience, excelling in some areas while falling short in others.

Source: App Store Reviews of Holafly: eSIM para Viajes

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Customer Feedback Analysis of Holafly: eSIM para Viajes

Uncover the truth behind Holafly eSIM with real user feedback. Discover service quality, support issues, and more.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Carísimo

    A ver que estáis vendiendo datos, no un ticket al espacio exterior. 20 dólares para 5 días? Exagerado.

    Sentiment
    • Negative
    Content
    • Pricing Concerns
    Mar 05, 2025
  • Eurotrip con Holafly

    Excelente, comunicada 200%

    Sentiment
    • Positive
    Content
    • Service Quality
    Feb 23, 2025
  • Opinión

    Excelente para Europa me servio todo el tiempo pero no me fue bien en Tailandia no la recomiendo

    Sentiment
    • Positive
    Content
    • Coverage Issues
    Nov 21, 2024
  • Terrible support

    Technical support is horrible, it's a bot that doesn't help you at all, they don't give any solution!

    Sentiment
    • Negative
    Content
    • Technical Support
    Oct 22, 2024
  • Me encantó!

    Compré una eSIM para mi viaje en Italia y todo funcionó perfecto!

    Sentiment
    • Positive
    Content
    • Performance Reliability
    Aug 13, 2024
  • 100% recomendado

    Excelente servicio en mi viaje a Chile, ¡los recomiendo al 100%!

    Sentiment
    • Positive
    Content
    • Service Quality
    Aug 09, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
10 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Holafly: eSIM para Viajes based on online reviews collected from App Store. The analysis helps Travel Managers, Product Managers, Customer Experience Specialists, Telecommunications Analysts, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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