HireAHelper receives mixed reviews with customers praising efficient, courteous, and hard-working movers, but some complaints about damages and miscommunication. Positive feedback highlights timely service, friendly and professional crews, and efficient loading. Some customers had issues with damaged items, communication mishaps, and unexpected account deactivation. Overall, HireAHelper offers reliable service with skilled movers who work diligently and carefully.
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Phone support was awesome and the process was amazingly simple & straight forward.
Sentiment
Positive
Content
Communication and Support
Apr 24, 2024
Damaged Goods
Edit to update: This is how my claims went:The terms of service that was agreed to before services were performed state in order for coverage to apply these three items must be present:One blanket per item and six straps must have been providedDamages must have occurred while the crew was on site and noted on the work ticket at the time the damage occurred.For damages to be covered in-transit, both loading and unloading services must have been booked through (Business Unit).Claim must be submit...
Sentiment
Negative
Content
Damage and Insurance Issues
Apr 22, 2024
Great Helpers
They were on time, extremely helpful, and packed my truck like a jigsaw puzzle.
Sentiment
Positive
Content
Efficiency and Professionalism
Apr 17, 2024
Team was on time,very efficient
Team was on time,very efficient, friendly, professional, careful with electronics.
Sentiment
Positive
Content
Efficiency and Professionalism
Apr 17, 2024
These guys worked quickly and efficiently. There was no wasted time or effort.
Excellent service. Packers took great care with our belongings and were very efficient.
Sentiment
Positive
Content
Careful Handling of Items
Apr 16, 2024
Hire a Helper: Experts at Their Craft
These guys were great. They were polite and ready to get after it once they arrived. Every item was unloaded with care into our home. This team also has a wealth of experience in the industry which made me trust them that much more. I definitely be hiring them back when I have to move again.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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