Health IQ Reviews: Mixed Feedback on Knowledgeable Reps and Alleged Unethical Practices
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Health IQ Customer Feedback Analysis: Insights Unveiled

Health IQ Reviews: Mixed Feedback on Knowledgeable Reps and Alleged Unethical Practices

Health IQ reviews present a mixed picture with some customers praising the knowledgeable and polite representatives, while others criticize the company for relentless calling, alleged fraud, and poor customer service. Complaints range from being bombarded with calls at all hours to feeling misled about insurance coverage. Positive feedback highlights friendly and patient agents who explain benefits clearly. The company is accused of unethical practices, scamming customers, and pressuring agents to make sales even when unnecessary. Overall, the reviews suggest a need for improved communication, transparency, and respect for customers' time and preferences.

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Custom Date - Sep 20, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great experience

    Joseph Cowan explained everything perfectly, and he found me the best plan possible.

    Sentiment
    • Positive
    Content
    • Knowledgeable and Polite Representatives
    Dec 15, 2022
  • Healthiq is an evil telemarketing…

    Healthiq is an evil telemarketing company. They will not stop calling. I feel the CEO should be in prison.

    Sentiment
    • Negative
    Content
    • Telemarketing Complaints
    Dec 13, 2022
  • The help he give me he was polite…

    The help he give me he was polite explaining the benefits I would recommend it all who needs help with medicare

    Sentiment
    • Positive
    Content
    • Insurance Coverage Details
    Dec 06, 2022
  • The licensed agent was a soft sell and…

    The licensed agent was a soft sell and was very accommodating to my needs.

    Sentiment
    • Positive
    Content
    • Agent Professionalism and Helpfulness
    Dec 06, 2022
  • Info and clarity of caller

    Info and clarity of caller. No foreign non English speaker

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Dec 05, 2022
  • Scam they take your information like…

    Scam they take your information like ssn hire you for a job and never call you back.

    Sentiment
    • Negative
    Content
    • Company Integrity and Ethics
    Dec 03, 2022
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Health IQ  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Customer Service Managers, Marketing Professionals, Compliance Officers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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