Hargreaves Lansdown Reviews: Strengths and Areas for Improvement
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Hargreaves Lansdown Feedback Report: Unveil User Insights

Hargreaves Lansdown Reviews: Strengths and Areas for Improvement

Hargreaves Lansdown (HL) receives mixed reviews from users, highlighting their extensive investment options, user-friendly website, and knowledgeable customer service. Many customers appreciate the easy online dealing and efficient transfers, often praising the professional support they've received. However, recurring complaints include slow response times, outdated website design, and issues with income withdrawals. Some users express disappointment over the platform's recent changes and the perceived decline in customer service quality. Despite these concerns, many longtime users remain satisfied with HL's overall service and financial advice.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great service and value

    Great service and value. Many products to choose from. Easy to use website.

    Sentiment
    • Positive
    Content
    • Website Usability
    Sep 17, 2024
  • Easy to add money

    Easy to add money. Easy to make trades/buy online.

    Sentiment
    • Positive
    Content
    • Website Usability
    Sep 17, 2024
  • Easy to use and all information…

    Easy to use and all information available for you to make any financial decisions.

    Sentiment
    • Positive
    Content
    • Website Usability
    Sep 17, 2024
  • The app is easy to use and the people…

    The app is easy to use and the people very knowledgeable

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 17, 2024
  • Website easy to use

    The website makes it very straightforward to transfer, re-invest, withdraw or add funds.

    Sentiment
    • Positive
    Content
    • Website Usability
    Sep 15, 2024
  • Stock broker

    They have done and supported everything I need as a new stock trader , very grateful

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 10, 2024
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Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hargreaves Lansdown  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Investment Advisors, Customer Experience Managers, Digital Marketing Specialists, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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