Gymshark Trustpilot Reviews: Quality vs. Customer Service Concerns
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Gymshark Trustpilot Reviews: Quality vs. Customer Service Concerns

Gymshark Review Analysis: Insights & Feedback

Gymshark receives mixed reviews with a 3.6/5 rating on Trustpilot. Customers praise the quality and fit of the clothing, alongside fast delivery services. However, there are notable concerns regarding customer service, particularly with returns and refunds, which some users describe as frustrating and unresponsive. Many appreciate the quality of the products but express disappointment over pricing and specific issues like sizing and transparency in leggings. Overall, while Gymshark is commended for its stylish and high-quality athletic wear, improvements in customer service and returns process are necessary to enhance overall customer satisfaction.

Source: Trustpilot Reviews of Gymshark vurderes som «Middels» med

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Customer Feedback Analysis of Gymshark vurderes som «Middels» med

Uncover insights from Gymshark reviews on Trustpilot, including product quality and customer service feedback.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Arrived on time

    Arrived on time, trusted quality 👌 I am a repeat buyer ..

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Apr 10, 2025
  • Fast delivery. Good clothing.

    Fast delivery. Good choice of clothing. Fab quality.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Apr 09, 2025
  • Super easy ordering and returns…

    Super easy ordering and returns process! Very happy with the product I ordered

    Sentiment
    • Positive
    Content
    • Return Process
    Apr 08, 2025
  • Sent 1 item

    Sent 1 item. Not that happy to be fair. Can’t seem to contact anyone.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 07, 2025
  • The items were nice but not nearly…

    The items were nice but not nearly worth the price I paid

    Sentiment
    • Negative
    Content
    • Value for Money
    Apr 07, 2025
  • My parcel came ripped open and had some…

    My parcel came ripped open and had some disgusting things udged on it

    Sentiment
    • Negative
    Content
    • Order Issues
    Apr 06, 2025
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Sentiment Analysis (limited preview)
33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Gymshark vurderes som «Middels» med 3,6/5 på Trustpilot based on online reviews collected from Trustpilot. The analysis helps Market Research Analyst, Customer Experience Manager, E-commerce Strategist, Product Development Manager, Brand Manager to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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