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GOAT Sneaker Marketplace Reviews

GOAT Sneaker Marketplace Reviews

30 reviews between May 15, 2023 and May 24, 2023.

GOAT is an online sneaker marketplace that authenticates and verifies the products sold on its app. However, the high fees and slow shipping negatively impact the customer experience. Some users complain about fraudulent sellers and poor customer service, while others praise the app's reliability and quality products. Overall, GOAT is a mixed bag for sneakerheads who want to buy and sell rare kicks.

‎GOAT – Sneakers & Apparel
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30 reviews between May 15, 2023 and May 24, 2023.

May 15, 2023 - May 24, 2023

Popular Phrases

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Featured Content

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  • Fix UI

    I don’t like the current UI it’s too tiny. I get there’s a lot of info you want to give but maybe offer too mode pro mode and newbie mode. I felt overwhelmed and it took my too long to see the search. Maybe make search typeface larger or color that pops.

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 24, 2023
  • Seller / Buyer fees

    Even after the sellers fees are crazy high, just to deposit the money from selling into my account they take even more money off. They’re really scamming people and take an absurd amount of money every buyer or seller transaction.

    Sentiment
    • Negative
    Content
    • Pricing
    May 23, 2023
  • No sneaker no refund

    Never received my son sneakers or refund sign in account say I have no order my son worked hard for his 175 dollars to be snatched from him . poor performance Goat never again

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 22, 2023
  • Hard to connect sellers and buyers

    I wish the app made it easier for buyers to search and get recommendations for shoes so that sellers can more easily connect with buyers. I also wish that it was easy to see the top bids for the shoes I have for sale.

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 21, 2023
  • Sell your kicks locally!

    They charge entirely to much for seller fees and cash out! They use UPS for shipping, they are worse! They’ve tried to get me to discount already cheap kicks for bogus reasons!

    Sentiment
    • Negative
    Content
    • Others
    May 20, 2023
  • Best dang Shoe App

    This is the best dang Shoe App i’ve ever had and nothing can change my mind ❤️I’ve been using GOAT for years and they’re always reliable. Always verifies my shoes and makes sure I get the best quality. Love GOAT fs

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 20, 2023
  • STAY AWAY

    my data got leaked within the app and you can’t delete your account unless you contact support , which not to mention if you haven’t seen the other reviews ARE HORRIBLE customer service is horrible stay away from the app

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 18, 2023
  • Praying there’s no issues

    Hopefully my shoes come with no issues last time I ordered Yeezy they didn’t fit I sent them back the next day followed all instructions I never got my money back or a credit

    Sentiment
    • Negative
    Content
    • Others
    May 18, 2023
  • The GOAT!!

    Verified authentic every time! Doesn’t get better than you guys! I have bought many pairs, and satisfied with each and every one! Thanks for doing what you do!

    Sentiment
    • Positive
    Content
    • Pricing
    May 18, 2023
  • SCAMMERS!

    This company scams and sell fake merchandise! Buyer beware. I am currently attempting to dispute charges via my bank because they never sent me my order & customer service does not respond.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 17, 2023
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Sentiment Analysis

-14 Net Promoter
Score

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