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GOAT Sneaker Marketplace Reviews

GOAT Sneaker Marketplace Reviews

30 reviews between May 15, 2023 and May 24, 2023.

GOAT is an online sneaker marketplace that authenticates and verifies the products sold on its app. However, the high fees and slow shipping negatively impact the customer experience. Some users complain about fraudulent sellers and poor customer service, while others praise the app's reliability and quality products. Overall, GOAT is a mixed bag for sneakerheads who want to buy and sell rare kicks.

‎GOAT – Sneakers & Apparel
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  • Fix UI

    I don’t like the current UI it’s too tiny. I get there’s a lot of info you want to give but maybe offer too mode pro mode and newbie mode. I felt overwhelmed and it took my too long to see the search. Maybe make search typeface larger or color that pops.

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 24, 2023
  • Fees

    Way to many fees…

    Sentiment
    • Negative
    Content
    • Pricing
    May 23, 2023
  • Seller / Buyer fees

    Even after the sellers fees are crazy high, just to deposit the money from selling into my account they take even more money off. They’re really scamming people and take an absurd amount of money every buyer or seller transaction.

    Sentiment
    • Negative
    Content
    • Pricing
    May 23, 2023
  • 100% confiable

    Trabajé un tiempo para Goat y es el mejor para comprar tus zapatos de forma segura

    Sentiment
    • Positive
    Content
    • Others
    May 23, 2023
  • Great site to depend on

    Goat never lets me down!

    Sentiment
    • Positive
    Content
    • Others
    May 23, 2023
    • Exelente

      Exelente

      Sentiment
      • Positive
      Content
      • Others
      May 22, 2023
    • No sneaker no refund

      Never received my son sneakers or refund sign in account say I have no order my son worked hard for his 175 dollars to be snatched from him . poor performance Goat never again

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 22, 2023
    • Shoes

      Always on time with my orders

      Sentiment
      • Positive
      Content
      • Others
      May 22, 2023
    • Improve your shipping service.

      "Unfortunately, I had a bad experience with this app's shipping service. My package took an extremely long time to arrive, which caused a lot of inconvenience and frustration. The app itself was easy to use and navigate, but the shipping experience was disappointing. I hope the developers can address this issue and improve their shipping services for their customers in the future."

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 21, 2023
    • Hard to connect sellers and buyers

      I wish the app made it easier for buyers to search and get recommendations for shoes so that sellers can more easily connect with buyers. I also wish that it was easy to see the top bids for the shoes I have for sale.

      Sentiment
      • Negative
      Content
      • Features and Usability
      May 21, 2023
    • Poor

      Horrible app and horrible customer service.

      Sentiment
      • Negative
      Content
      • Others
      May 21, 2023
    • Keep up the great service

      I always have a great experience with Goat!

      Sentiment
      • Positive
      Content
      • Others
      May 21, 2023
    • Cash out

      Won’t let you cash out less than $25

      Sentiment
      • Positive
      Content
      • Pricing
      May 21, 2023
    • Sell your kicks locally!

      They charge entirely to much for seller fees and cash out! They use UPS for shipping, they are worse! They’ve tried to get me to discount already cheap kicks for bogus reasons!

      Sentiment
      • Negative
      Content
      • Others
      May 20, 2023
    • Changing prices

      I went to check out and the shoes changed prices in me 3 times. Like if I got some in my cart and go to check out they should be locked in on that price

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 20, 2023
    • Best dang Shoe App

      This is the best dang Shoe App i’ve ever had and nothing can change my mind ❤️I’ve been using GOAT for years and they’re always reliable. Always verifies my shoes and makes sure I get the best quality. Love GOAT fs

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 20, 2023
    • Good

      Good

      Sentiment
      • Positive
      Content
      • Others
      May 19, 2023
    • Best shoe app

      Great quality products but the shipping is unbearable

      Sentiment
      • Positive
      Content
      • Technical Issues
      May 19, 2023
    • Best shoe app ever!!!!

      I’ve been buying shoes online for a long time now and my over all experience with GOAT has been second to none. Always updated and kept informed on orders, sales, and prices. I will continue to use this platform as well as inform my fellow sneaker heads where they should be spending money. Thank you for being noting but professional.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 19, 2023
    • Thank you

      Finally

      Sentiment
      • Positive
      Content
      • Others
      May 19, 2023
    • STAY AWAY

      my data got leaked within the app and you can’t delete your account unless you contact support , which not to mention if you haven’t seen the other reviews ARE HORRIBLE customer service is horrible stay away from the app

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 18, 2023
    • Praying there’s no issues

      Hopefully my shoes come with no issues last time I ordered Yeezy they didn’t fit I sent them back the next day followed all instructions I never got my money back or a credit

      Sentiment
      • Negative
      Content
      • Others
      May 18, 2023
    • The GOAT!!

      Verified authentic every time! Doesn’t get better than you guys! I have bought many pairs, and satisfied with each and every one! Thanks for doing what you do!

      Sentiment
      • Positive
      Content
      • Pricing
      May 18, 2023
    • SCAMMERS!

      This company scams and sell fake merchandise! Buyer beware. I am currently attempting to dispute charges via my bank because they never sent me my order & customer service does not respond.

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 17, 2023
    • Bad business

      Took way too long to authenticate an order, over 5 days, almost a whole day went by before my payout was released after buyer accepted change, support staff should be way better At communication considering the only way to reach out to them is by writing them via email or making a report in app. Very unprofessional as a business.

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 17, 2023
    • Charges

      They charge you to sell your sneakers. They charge you to transfer your money. They charge you at the end of year for taxes, even though they tax you throughout the process. These resale sneaker sites really take advantage of resellers. I prefer Goat over StockX, but both are fee monsters. Charging way too much.

      Sentiment
      • Negative
      Content
      • Pricing
      May 17, 2023
    • Always got the goods

      GOAT is the one stop shop for authentic, impossible to find Jordans and other prized kicks.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 16, 2023
    • READ REVIEWS.

      Do not trust this site. Low quality products are seizing your money. I regret not downloading the app before I purchased on their website fraudulent company.

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 16, 2023
    • Horrible Shoes App! Scam likely

      Do not order any shoes from this app! I’ve ordered a pair of Reebox Question Mid Currensy shoes and they got canceled! And when they canceled they had said they were giving my full refund if 414$ NEVER GOT IT BACK!!! These people are liars and just for the money grab! Please do not download this app!!!

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 16, 2023
    • Do not do business with Goat App

      They will defraud you by selling you “brand new” shoes that are clearly used/aged. They have a zero return policy. Essentially they will deceptively sell you shoes as new that are used and will not allow you to return for your money back - they only allow credit which is absurd. Do not buy shoes from this app unless they are recently released shoes. Buyer Beware!

      Sentiment
      • Negative
      Content
      • Others
      May 15, 2023

Sentiment Analysis

  • Positive(13)
    43%
  • Negative(17)
    57%
  • None(0)
    0%
-14 Net Promoter
Score

Popular Topics

  • Others(11)
    37%
  • Technical Issues(9)
    30%
  • Features and Usability(5)
    17%
  • Pricing(5)
    17%

Languages

  • English(28)
    93%
  • Spanish(2)
    7%

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