Mixed Reviews for Giggle Finance: Efficient Funding Process but Customer Service Concerns
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Giggle Finance Feedback Analysis Report: Key Insights Revealed

Mixed Reviews for Giggle Finance: Efficient Funding Process but Customer Service Concerns

Giggle Finance receives mixed reviews, with some praising the quick and seamless funding process, transparent terms, and excellent communication, while others criticize the lack of online presence, rude customer service via text, and issues with repayment reminders. Overall, customers appreciate the efficiency and ease of the lending process but express concerns about communication methods and consistency in customer service.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very easy process & quick

    Very easy process & quick! I would strongly recommend. Money is in my bank.

    Sentiment
    • Positive
    Content
    • Fast and Efficient Service
    Apr 24, 2024
  • Busy--slow to get answers

    They have been pretty busy when I applied so it took about 2 days for them to help me. I still had a bunch of questions im still waiting on answers on so I'll update review later after I get them answers.

    Sentiment
    • Positive
    Content
    • Issues with Communication Methods
    Apr 23, 2024
  • Transparency around a phone call before…

    Transparency around a phone call before funding can be disbursed should be more apparent in the marketing of this platform.

    Sentiment
    • Positive
    Content
    • Transparency and Clarity
    Apr 21, 2024
  • They are awesome I got my funds…

    They are awesome I got my funds immediately There communication is fast also love Giggle

    Sentiment
    • Positive
    Content
    • Positive Funding Experience
    Apr 09, 2024
  • I have been using Giggle Finance for a…

    I have been using Giggle Finance for a year and a half now. The entire process is quick and easy. The customer service is top notch. I highly recommend using Giggle.

    Sentiment
    • Positive
    Content
    • Communication and Customer Service
    Apr 01, 2024
  • Fast and easy

    It was easy and convenient to use your service and I received my money fast.

    Sentiment
    • Positive
    Content
    • Fast and Efficient Service
    Mar 28, 2024
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Sentiment Analysis (of 30 reviews)
58 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Giggle Finance  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Professionals, Product Managers, Business Strategy Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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