Mixed Reviews: Issues with Back Support, Durability, and Comfort of the GERTTRONY Office Chair
GERTTRONY Chair Feedback: Insights for Smarter Buying

Mixed Reviews: Issues with Back Support, Durability, and Comfort of the GERTTRONY Office Chair

Mixed reviews highlight issues with the chair's back support, durability, assembly, and comfort. Many users experienced squeaking, faulty parts, and discomfort from the seat. Some faced challenges with height adjustment and found the chair wobbly or tilting forward. Despite quick assembly and initial comfort, long-term usability and quality were major concerns for buyers, leading to disappointment and returns. Customer service responses varied in effectiveness, with delayed replacements and unresolved issues. Overall, the chair's low price did not always reflect its value, urging buyers to consider more reliable options for sustainable office use.

Best for
  • Office Managers
  • Ergonomic Consultants
  • Furniture Retailers
  • Product Designers
  • Health and Safety Officers

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • not ergonimic and dosnt have perfect quality

    The price is changing every day.
    dosnt have perfect quality and good design.
    if you want to use for working i dont recommend.

    Sentiment
    • Negative
    Content
    • Comfort and Padding Quality
    Jun 11, 2024
  • looks great, colour blend is good

    item was hard to adjust the height (up/down).
    the seat could use more padding so that the comfort level is better.
    had to purchase a different chair.

    Sentiment
    • None
    Content
    • Comfort and Padding Quality
    May 22, 2024
  • Poor quality

    Not sure why there are so many positive reviews. Chair is poor quality, already started making noise and uncomfortable.

    Sentiment
    • Negative
    Content
    • Durability and Longevity
    Apr 30, 2024
  • Bonne chaise, bon prix

    Belle qualité pour le prix. Facile à assembler. Assez robuste compte tenu de mon poids.

    Sentiment
    • Positive
    Content
    • Comfort and Padding Quality
    Apr 27, 2024
  • Easy to assemble and comfortable in use.

    Received on time. Easy to assemble and comfortable in use.

    Sentiment
    • Positive
    Content
    • Assembly Process
    Apr 24, 2024
  • Pas confortable

    La chaise est vraiment pas confortable. Malgré tous les essais de la régler/ajuster reste toujours inclinée en avant.

    Sentiment
    • Negative
    Content
    • Comfort and Padding Quality
    Apr 17, 2024
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Sentiment Analysis (of 30 reviews)
-13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for GERTTRONY – Chaise de bureau ergonomique avec support lombaire en maille, avec accoudoirs based on online reviews collected from Amazon. The analysis helps Office Managers, Ergonomic Consultants, Furniture Retailers, Product Designers, Health and Safety Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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