GameHolds.com Review Summary: Mixed Feedback on Key Delivery & Customer Service
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GameHolds.com Feedback Analysis: Insights for Improvement

GameHolds.com Review Summary: Mixed Feedback on Key Delivery & Customer Service

GameHolds.com receives mixed reviews regarding key delivery, customer service, and product quality. While some customers praise the fast delivery and affordable prices, others complain about delayed key deliveries, unresponsive customer support, and issues with product authenticity.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Amazing value software

    Amazing value software, fast email delivery, highly recommended and would use again. 5 Stars *****

    Sentiment
    • Positive
    Content
    • Delivery Speed and Efficiency
    Dec 10, 2017
  • I purchased Microsoft Office 2016 …

    I purchased Microsoft Office 2016 Professional Plus, excellent service, received my Code and Download link in no time.Thanks

    Sentiment
    • Positive
    Content
    • Product Key Quality and Validity
    Nov 09, 2017
  • They say 5 mins

    They say 5 mins. Between 2013 and now i bought 6 games on gamehold, all work fine, so the keys are fine, but the average waiting time is 5 and a half hours, lowest was 4 hours, last one was over 8 hours....

    Sentiment
    • None
    Content
    • Delivery Speed and Efficiency
    Oct 24, 2017
  • Windows-key gekauft war nach ca

    Windows-key gekauft war nach ca. 2 Wochen gesperrt. bei Windows angerufen und festgestellt das es eine Softwarefälschung ist.

    Sentiment
    • Negative
    Content
    • Product Key Quality and Validity
    Sep 23, 2017
  • GameHolds.com is great last week i …

    GameHolds.com is great last week i purchase a game and i received my Game Cd key this site is really awesome.Nice job keep it up gameholds.com

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 21, 2017
  • No delivery of Diablo III - Reaper of Souls

    Got no key of Diablo III - Reaper of Souls. Asked about one week later for a refund. This worked without problems. Nevertheless I cannot recomment this shop.

    Sentiment
    • Negative
    Content
    • Refund Process and Issues
    Jul 10, 2016
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Sentiment Analysis (of 30 reviews)
35 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Gameholds.com  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Service Executives, E-commerce Specialists, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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