FlightHub: Mixed Customer Reviews Highlight Pricing, Seat Issues & Delays
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FlightHub Review Analysis: Insights for Strategic Improvement

FlightHub: Mixed Customer Reviews Highlight Pricing, Seat Issues & Delays

FlightHub receives mixed reviews with customers praising the ease of booking, competitive pricing, and quick service. However, complaints focus on hidden fees, seat selection issues, and delays. Some users warn against flight cancellation protection and note discrepancies in seat charges. Overall, FlightHub's website is described as user-friendly but with occasional slow performance.

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  • Customer Experience Manager
  • Airline Marketing Specialist
  • Business Development Manager in Tourism
  • Travel Industry Consultant

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Custom Date - Nov 24, 2024
Featured Content
  • Easy booking and great pricing with…

    Easy booking and great pricing with Affirm

    Sentiment
    • Positive
    Content
    • Affordability
    Mar 14, 2024
  • Your company did great help looking…

    Your company did great help looking best flight and immediate response. Hoping no problem i will encounter on my coming flight. Thanks

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 14, 2024
  • Super ♥️ j’aime le service rapide est…

    Super ♥️ j’aime le service rapide est impeccable

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 14, 2024
  • They quote a decent price, but...

    They quote a decent price, but don't tell you that there is a huge upcharge to select a seat on a premium economy until time to pay.

    Sentiment
    • Negative
    Content
    • Seat Selection
    Mar 13, 2024
  • todo bien muy buen servicio

    todo bienmuy buen crvico

    Sentiment
    • Positive
    Content
    • Booking Experience
    Mar 13, 2024
  • Booking flight with Service was was quick and easy to…

    Service was was quick and easy to follow .Price was great.

    Sentiment
    • Positive
    Content
    • Booking Experience
    Mar 13, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for FlightHub  based on online reviews collected from Trustpilot. The analysis helps Travel Agency Owner, Customer Experience Manager, Airline Marketing Specialist, Business Development Manager in Tourism, Travel Industry Consultant to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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