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FitBark Dog Activity Tracker with GPS: Pros and Cons

FitBark Dog Activity Tracker with GPS: Pros and Cons

30 reviews between Nov 22, 2022 and Sep 25, 2023.

FitBark is a dog activity tracker with GPS. The app has some issues, including privacy concerns and high battery usage. Customer service is helpful but the app needs improvement. However, the FitBark device itself is solid and provides accurate tracking. It has been helpful in finding lost pets and monitoring their activity levels. Overall, FitBark is a useful tool for dog owners.

‎FitBark Dog GPS & Health
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30 reviews between Nov 22, 2022 and Sep 25, 2023.

Nov 22, 2022 - Sep 25, 2023

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  • Ruby’s Fitbark

    Love this device. We have acreage so she runs loose while I walk. Very fun to see how many miles she gets in a day. Battery charge lasts a surprising long time!

    Sentiment
    • Positive
    Content
    • Device Performance
    Jul 25, 2023
  • Requires always on location tracking

    You can’t use the app at all unless you have the app set to always grant location tracking. Not only is it a potential privacy issue but it uses a ton of battery throughout the day

    Sentiment
    • Negative
    Content
    • App Functionality
    Jul 21, 2023
  • Sorely needs a redesign for the App

    I love how compact the device is. However, the app feels very outdated. I hope a redesign is in the works. Last update to the app has been 8 months??

    Sentiment
    • Positive
    Content
    • User Interface
    Feb 23, 2023
  • Great tech support

    We have FitBark gps and have used chat several times to answer questions and to solve problems. I can’t say enough about the willingness of support team to help and see a problem through, for several days if need be.
    I especially want to thank Marcus for fixing my connectivity problems with a firmware update. He also told me we could increase battery life by taking her FitBark off while she is in the crate. I’m now charging weekly instead of every two or three days.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 17, 2023
  • Incredible customer service!!!

    I was so excited to receive my dog’s new FitBark (I upgraded to the one with the GPS tracker), that I accidentally created two profiles for her. With the app’s 24/7 live chat support feature, I was able to message someone (a real person, not a robot!!) and they instantly solved my issue with kindness and grace. Thank you, FitBark!

    Sentiment
    • Positive
    Content
    • App Functionality
    Jan 08, 2023
  • Not worth it

    I have two dogs that run away. A lot. So, getting a gps tracker was a must. The gps tracker only updates every five minutes if your lucky. Most dogs i know don’t stay in one place that long. Additionally, I got logged out if my account. Password didn’t work, password reset didn’t work. So customer service right 24/7 oh wait you have to have the app. This is a poorly designed product and has not helped me find my dog. I wastes of 150$

    Sentiment
    • Negative
    Content
    • GPS Tracking
    Dec 13, 2022
  • My favorite dog accessory!!

    We have these on all four of our dogs and they are a lifesaver. Our dogs are microchipped just in case but with the FitBark it’s never even come to that. If they get out we know right away and we can track them to their exact location. The customer service is phenomenal as well and they have answered any questions I’ve had in the last year without a problem. I recommend these to anyone who’s dogs get out or even someone who uses a pet sitter or walker. I always know my pack is safe

    Sentiment
    • Positive
    Content
    • GPS Tracking
    Dec 09, 2022
  • A Game Changer for Chronic Illnesses

    In Early April of 2022, we got our Fitbark. Miss Molly, an 8 year old Dorkie(Yorkie-Dachshund mix) has had lots of issues with her pancreas and back. The data her Fitbark tracker provides helps not only me, as a dog owner, but helps her vet keep an eye on her activity, sleep and health. In July of 2022, about 3 months into our tracker usage, Molly became lethargic and wasn’t wanting to eat. Her health scores and activity levels showed that very much. I scheduled an appointment, with her vet, and it turns out she had pancreatitis, again, for the 5th time. However, we caught it in the very early stages, and Molly was able to be at home, for her full recovery. The previous times, she would have to be admitted to the hospital, for several days for observation and fluids. Since I knew her normal numbers and percentages, I could tell much sooner that she wasn’t feeling well, and that I needed to get her extra help. Molly is my best friend, my emotional support partner, and helps me get through my long hours of home medical treatments, I have for my own chronic illnesses. I want her to be around, for as long as possible. Fitbark allow myself to do what I need to, so Molly help me through my life problems. I am so glad her pet insurance sent us the information, and that we decided to go ahead with purchasing. Molly and I are a team, and I want it to stay that way for as long as possible. Fitbark is just the tool for that job! Thank you!

    Sentiment
    • Positive
    Content
    • Data Accuracy
    Dec 05, 2022
  • Does not work

    Hey so I got this product for my puppy on August, it did not work and got a re placement, it worked when it wanted to, you are better off buying an apple air tag, since they do not refund the broken product they sell., and no they do not want to return my money for their broken product back.

    Sentiment
    • Negative
    Content
    • Device Performance
    Dec 04, 2022
  • Highly recommend

    I highly recommend this product everything on it is very accurate. It it pretty heavy duty and my dogs have never broke it. I have a Australian cattle dog and a pit mix and they both go to daycare, go hiking, swimming, camping and really everywhere with us.

    Sentiment
    • Positive
    Content
    • Device Performance
    Nov 22, 2022
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Sentiment Analysis

46 Net Promoter
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