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Mixed Reviews for the Fire TV Stick

Mixed Reviews for the Fire TV Stick

30 reviews between Sep 12, 2023 and Sep 14, 2023.

The Fire TV Stick has mixed reviews, with some customers experiencing glitches and remote issues. However, others find it easy to set up and use, with great functionality and customer service. The device allows for free streaming and turns any TV into a smart TV. Some customers complain about storage space and navigation problems. Overall, the Fire TV Stick is an affordable option compared to other devices.

Fire TV Stick 3rd Gen Streaming Device | Alexa Voice Remote | Amazon
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30 reviews between Sep 12, 2023 and Sep 14, 2023.

Sep 12, 2023 - Sep 14, 2023
  • Very good!

    The free streaming is great.

    Sentiment
    • Positive
    Content
    • Streaming Quality
    Sep 14, 2023
  • A okay

    All good

    Sentiment
    • Positive
    Content
    • Compatibility with TV
    Sep 14, 2023
  • Good

    Good quality and performance as expected.

    Sentiment
    • Positive
    Content
    • Quality
    Sep 14, 2023
  • Easy to set up and use

    Easy to set up and use

    Sentiment
    • Positive
    Content
    • Ease of Use
    Sep 14, 2023
  • Upgrade

    We upgraded our generation 1 firestick to the newest model. I cannot believe the frustration that just left my body. I even called up my ex and forgave her.

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 14, 2023
    • Enjoy

      Everything most of all I use the remote for everything

      Sentiment
      • Positive
      Content
      • Remote Performance
      Sep 14, 2023
    • Fire stick

      Love this fire stick! It turns any tv into a smart tv and saves you money from buying an actual smart tv.

      Sentiment
      • Positive
      Content
      • Compatibility with TV
      Sep 14, 2023
    • buena compra

      buena compra

      Sentiment
      • Positive
      Content
      • Ease of Use
      Sep 14, 2023
    • WOW that was easy

      Fast shipping and the packaging was the nicest I’ve seen. Impressive. Setup was very easy which was especially nice for me since I’m not an electronics geek.

      Sentiment
      • Positive
      Content
      • Setup and Installation
      Sep 14, 2023
    • Fire stick fizzle

      We have an Apple box on one tv and the fire stick on another…. The Apple device is the hands down winner with speed,ease of use,and app bundling…the fire stick was damn near free however so there’s that…the Apple box series four was over 100 dollars at Costco while fire stick was around 20

      Sentiment
      • Positive
      Content
      • Streaming Quality
      Sep 14, 2023
    • Easy to use

      Great functionality and customer service or trouble shooting

      Sentiment
      • Positive
      Content
      • Customer Service
      Sep 14, 2023
    • Awesome

      Works better then the roku i had

      Sentiment
      • Positive
      Content
      • Device Reliability
      Sep 14, 2023
    • Easy peasy! Works great!

      Super upgrade for moms HD tv. The remote with alexa really helps. "Alexa find hulu..." - or whatever! Comes with a power adaptor and cord - nothing else is needed except wifi and the password.

      Sentiment
      • Positive
      Content
      • Ease of Use
      Sep 14, 2023
    • Disappointing

      When the product functions, it’s great. Unfortunately after 6-7 months a glitch occurred; the fire stick rebooted involuntarily while using it.

      It happened sparingly in the beginning. Unfortunately after a few months it became a constant annoyance. We can’t even use ours anymore.

      Ours may have been an outlier, but I wasn’t planning on purchasing one of these devices to replace in a year and a half later.

      Sentiment
      • Negative
      Content
      • Device Reliability
      Sep 13, 2023
    • Great overall

      My kids love it.

      Sentiment
      • Positive
      Content
      • Streaming Quality
      Sep 13, 2023
    • Great replacement

      Very happy with the product. We have had no issues with it at all

      Sentiment
      • Positive
      Content
      • Device Reliability
      Sep 13, 2023
    • No real improvements in... 5 years

      In 2018, I outfitted our displays with fire tv sticks. About a year later I threw them all out and went with Roku Ultra.
      Five years later, I thought I'd drop $30 and see if the fire tv sticks had improved... nope.
      First, the remote. If there's someone in your house you hate, put them in charge of replacing the batteries. What a pia, especially the first time.
      Ok, now the welcome screen. Press "play" to get started and... nothing.
      The stick would not recognize the remote.
      After trying suggested fixes (the instructions actually have a "remote not working?" section... let that sink in....) which did NOT work, I found the fix among the hundreds of YouTube videos on the subject.
      The interface is still designed to get you to buy or rent videos. The streaming apps you download do not have a location on the screen, you will have to use the microphone on the remote to open the app. This is where I REALLY miss Roku, which allows you to customize your home screen.
      Once you're in the app, all is well... until it's time to replace the batteries.
      Well, Fire TV stick, after 5 years I gave you another try. I don't think I'll bother in 2028.

      Sentiment
      • Negative
      Content
      • Remote Performance
      Sep 13, 2023
    • Read reviews before purchase!

      I wish that I had read reviews. I had fire TV for approximately six months. I bought two. They are absolute garbage and a total waste of money. As others have noted I am constantly getting messages saying that there is not enough storage space. It shuts down for from time to time to “update” it’s self. And the navigation is absolutely horrendous, so I guess I’m stuck with two sticks and two remote controls that are absolutely worthless. I’ve decided to try flex from Xfinity. I wish I’d known that they offered such a service, as it’s absolutely free with my Internet package, live and learn. Do your homework before you buy these!

      Sentiment
      • Negative
      Content
      • Device Reliability
      Sep 13, 2023
    • Works well

      It was a little tricky getting it installed and interfacing with our LG TV. But it works fine now, no problems. The little remote has all the basic functions of our bigger TV remote, so we hardly use the other one now, except for some settings.

      Sentiment
      • Positive
      Content
      • Compatibility with TV
      Sep 13, 2023
    • My second one

      I upgraded from an older model; however, about a month ago, the home screen will not come up. I think that ROKU may be a better choice.

      Sentiment
      • Positive
      Content
      • Device Reliability
      Sep 13, 2023
    • Simplicity but it’s eating batteries

      The design of the remote is simple and easy to get accustomed to. That said, my remote is now eating batteries faster than I can replace them. I’ve tried all the workarounds for correcting this issue, to no avail. Hope there’s a warranty replacement

      Sentiment
      • None
      Content
      • Battery Life
      Sep 13, 2023
    • Fire stick

      Awsome,way better than cable,and no bill!!

      Sentiment
      • Positive
      Content
      • Streaming Quality
      Sep 13, 2023
    • 3 rd purchase

      I love my firestick!! So easy to set up and link all your accounts and streaming, so many additional options too without any playback or clarity issues. Unless subpar film budget lol

      Sentiment
      • Positive
      Content
      • Ease of Use
      Sep 13, 2023
    • Just completely stopped working

       Didn't even have it for 6 months. Screen went black in May and I've been trying to fix it ever since. I bought it in March. My return window closed in April, and I'm really debating on buying another one. I wish there was another option.

      Sentiment
      • Negative
      Content
      • Device Reliability
      Sep 13, 2023
    • Works Well

      Works well. As expected

      Sentiment
      • Positive
      Content
      • Ease of Use
      Sep 13, 2023
    • Hermso

      Herso

      Sentiment
      • Positive
      Content
      • Compatibility with TV
      Sep 13, 2023
    • Constantly freezes, gets stuck and crashes

      Absolutely garbage quality product from Amazon. Zero computing power leads to this thing constantly crashing, freezing and just sucking in general. It’s slow, hard to navigate and barely works.

      Sentiment
      • Negative
      Content
      • Device Reliability
      Sep 13, 2023
    • It’s comes with Alexa

      Voice command are good

      Sentiment
      • Positive
      Content
      • Ease of Use
      Sep 13, 2023
    • Performance

      This product quit working after 2 months. Amazon wants to charge $15.00 for a replacement.

      Sentiment
      • Negative
      Content
      • Customer Service
      Sep 13, 2023
    • Remote stopped working

      This is the 2nd fire stick I’ve purchased were the remote stops working. Tried all methods to troubleshoot , multiple new batteries , all with no luck. I haven't even had this one 7 months! Frustrating and think they should replace these remotes

      Sentiment
      • Positive
      Content
      • Remote Performance
      Sep 12, 2023

Sentiment Analysis

  • Positive(23)
    77%
  • Negative(6)
    20%
  • None(1)
    3%
57 Net Promoter
Score

Popular Topics

  • Device Reliability(7)
    23%
  • Ease of Use(6)
    20%
  • Compatibility with TV(4)
    13%
  • Streaming Quality(4)
    13%
  • Customer Service(3)
    10%
  • Remote Performance(3)
    10%
  • Battery Life(1)
    3%
  • Quality(1)
    3%
  • Setup and Installation(1)
    3%

Languages

  • English(29)
    97%
  • Spanish(1)
    3%

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