Mixed customer reviews for Fido's Fences. While some praise the service, pricing, and effectiveness of the fence, others complain about system malfunctions, poor customer service, and lack of responsiveness to issues. Some customers express regret over their purchase, citing high costs and their pets' fear of the fence. Overall, opinions are divided on the product and customer support quality.
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Brian was exceptional, even our dog likes him, very knowledgeable professional and the system has changed our lives.we have 2 acres in Weston Ct and enclosed approximately 1/2 acre, no more worries about our coton de tulear galavanting throughout our woods with us trying to catch him. We should have had this installed when we brought him home as a puppy 6 months ago. Peace of mind and stress free. Highly recommend!!
I would give zero stars if I could. System malfunctions. Our dog has gotten out of the yard 8 times in the past 6 months because of problems with the transmitter or because they didn't send batteries when they were supposed to. Horrible customer service, and the management could care less about the issues. Stay away!!!
So unhappy with my fence. I called to let them know and not one person seemed to care. The gentleman didn't even show up for our appointment on time to discuss what to do and then sent me an invoice for over $300 to "fix" it. My consult never explained how restricted the area would be and my pup can't even run around because she is getting the warning to close to the middle of the yard. Very poor customer service on so many levels. I should have done better research and read reviews.
Excellent service, excellent pricing and overall a great company. I'd recommend them 10 times out of 10.
Fido fence works very well. But my dogs are afraid to go in the yard. But if they see a rabbit itâs full force through the fence and thatâs my fault for not having the collar higher Otherwise. I donât have to worry anymore about them running in the street
Easy install. Tech doing job was professional and took his time explaining how everything worked. Trained the dog and have had no issues with any part of the installation. Dog has not left the yard since Fido was installed. Office was easy to deal with...purchase and instal was professional
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