Fashion Nova: Popular Online Fashion Store with Wide Range of Items
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Fashion Nova Customer Feedback Analysis Report Uncovered

Fashion Nova: Popular Online Fashion Store with Wide Range of Items

Fashion Nova is a popular online fashion store with a wide range of items including dresses, pants, and elegant gowns, made for any shape and size. Customers love the variety of clothes, but some complain about the difficulty returning items and poor customer service. There are also reports of missing items and delivery issues. However, Fashion Nova remains a go-to shopping site for many, thanks to the unique designs, great styles, and discounts available.

Best for
  • Retail Business Analysts
  • E-commerce Managers
  • Digital Marketing Specialists
  • Consumer Behavior Researchers
  • Fashion Brand Strategists

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Canceled my previous order for no reason

    The web form customer service is trash. I hope this order does not get cancelled too. Pray for me y’all.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    May 22, 2023
  • Purchase

    There was a discount code that was working n the site keep rejecting it out the checkout cart n the coupon Donot expires until may

    Sentiment
    • Negative
    Content
    • Discounts and Promotions
    May 21, 2023
  • Love this site

    Love your pieces…. Wish there were less crop tops and more free flowing maxi dresses.

    Sentiment
    • Positive
    Content
    • Clothing Fit and Variety
    May 21, 2023
  • One of the Best Clothing Sites

    Clothes always fit perfectly and always come on time!!!

    Sentiment
    • Positive
    Content
    • Order Delivery Issue
    May 20, 2023
  • Loyal customer never received package

    I only received 3 out of 4 of my items and there is no way to talk to a real person to fix the issue. I have followed your listed steps and my order was never corrected.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    May 18, 2023
  • Orfelina

    Creo que nunca es tenido una tiemda favorita como fashion nova para mi es la mejorrr 🥰😘😘😘 Dios mío wooo

    Sentiment
    • Positive
    Content
    • Overall Shopping Experience
    May 17, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Fashion Nova based on online reviews collected from App Store. The analysis helps Retail Business Analysts, E-commerce Managers, Digital Marketing Specialists, Consumer Behavior Researchers, Fashion Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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