Fairmont Hotel Macdonald Reviews Overview
Fairmont Hotel Macdonald Reviews Analysis Report

Fairmont Hotel Macdonald Reviews Overview

10065 100 St NW, Edmonton, AB T5J 0N6, Canada

Guests had mixed experiences at Fairmont Hotel Macdonald, with some praising the luxurious rooms and excellent service, while others mentioned issues like room quality and noise disturbances. Highlights included high tea experiences, friendly staff, and Fairmont Gold perks. Common complaints revolved around room renovations, communication gaps, and parking fees.

Best for
  • Hospitality Managers
  • Hotel General Managers
  • Customer Service Analysts
  • Marketing Professionals
  • Hotel Investors

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Popular Phrases (of 30 reviews)
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Featured Content
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  • I called a few times Tried to book for the mother’s day been transferred to food and beverage and no one answer

    Sentiment
    • Negative
    Content
    • Service Excellence

  • Newly renovated, this is hands down a luxurious hotel.

    Sentiment
    • Positive
    Content
    • Room Quality

  • We had such a good experience to the hotel bar with Ramez. He turned a moment into a core memory. Thank you so much again.

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Amazing hotel!! Came here to ghost hunt with some friends and got amazing experiences. Totally recommend staying here if you’re up for a fright!

    Sentiment
    • Positive
    Content
    • Hotel Ambience

  • I called a few times Tried to book for the mother’s day been transferred to food and beverage and no one answer

    Sentiment
    • Negative
    Content
    • Service Excellence

  • Amazing hotel!! Came here to ghost hunt with some friends and got amazing experiences. Totally recommend staying here if you’re up for a fright!

    Sentiment
    • Positive
    Content
    • Hotel Ambience
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Fairmont Hotel Macdonald based on online reviews collected from Google Business. The analysis helps Hospitality Managers, Hotel General Managers, Customer Service Analysts, Marketing Professionals, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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