Eyeglassdirect Review Summary
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Eyeglassdirect Customer Feedback Analysis Report

Eyeglassdirect Review Summary

Eyeglassdirect is praised for its excellent customer service, quality lenses, and good pricing. However, there are occasional issues with frame fit and shipping. Customers appreciate the quick turnaround time and helpful staff. Some have experienced delays in shipping to certain locations. Overall, the company receives positive feedback for its communication, product quality, and warranty service.

Best for
  • Retail Optical Store Owners
  • Online Eyewear Entrepreneurs
  • Customer Experience Managers
  • Market Researchers
  • E-commerce Specialists

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Preview

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Custom Date - May 20, 2024
Featured Content
  • Speaking with a person who related all…

    Speaking with a person who related all the important information.

    Sentiment
    • Positive
    Content
    • Communication
    Apr 23, 2024
  • Very good and transparent experience…

    Very good and transparent experience throughout. Will buy again.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 22, 2024
  • Great cust service and excellent work

    Great cust service and excellent work, as always.

    Sentiment
    • Positive
    Content
    • Customer Service
    Feb 26, 2024
  • Great lenses

    High quality lenses in difficult to fit frames. Excellent communication.

    Sentiment
    • Positive
    Content
    • Quality of Lenses
    Feb 02, 2024
  • Quality product

    Quality product, fast response and excellent pricing for the product. Thanks

    Sentiment
    • Positive
    Content
    • Price and Value
    Jan 28, 2024
  • Great product for the price and good…

    Great product for the price and good service

    Sentiment
    • Positive
    Content
    • Price and Value
    Jan 19, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
85 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Eyeglassdirect  based on online reviews collected from Trustpilot. The analysis helps Retail Optical Store Owners, Online Eyewear Entrepreneurs, Customer Experience Managers, Market Researchers, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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