Critical Review of Yelp's Unethical Business Practices
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    • Marketing Professionals
    • Business Owners
    • Consumer Rights Advocates
    • Online Reputation Managers
    • Legal Experts
Critical Review of Yelp's Unethical Business Practices

Expose Yelp's Unethical Practices - A Must-Have Report

Yelp faces severe criticism for unethical business practices, including charging exorbitant fees, allowing fake reviews, poor customer service, and failing to remove fraudulent content. Numerous complaints highlight misleading sales tactics, unauthorized charges, lack of response, and difficulty in canceling services. Customers express frustration with Yelp's handling of negative reviews, privacy issues, and inadequate support. The platform is accused of prioritizing profits over ethical conduct, with instances of unfair treatment towards businesses and inability to address legitimate concerns.

Source: Trustpilot Reviews of Yelp 

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Customer Feedback Analysis of Yelp 

Uncover Yelp's practices with our in-depth analysis on customer feedback. Essential for businesses seeking insights.

Custom Date - Jan 09, 2025
Featured Content
  • Forcing me to install the Yelp app…

    Forcing me to install the Yelp app everytime I go on their website. STAY AWAY FROM THIS COMPANY!!

    Sentiment
    • Negative
    Content
    • Advertising Practices and Misleading Sales
    Apr 27, 2024
  • HORRIBLE

    HORRIBLE! I cancelled my business page in February and they debited my account afterwards. They still have not refunded my funds. I’ll keep contacting them until I get my money back.

    Sentiment
    • Negative
    Content
    • Cancellation Process and Billing Issues
    Apr 27, 2024
  • Yelp is hiding over 20 five star…

    Yelp is hiding over 20 five star reviews of my business because I refuse to pay them for advertising

    Sentiment
    • Negative
    Content
    • Advertising Practices and Misleading Sales
    Apr 24, 2024
  • terrible experience with data and…

    terrible experience with data and privacy leakage and high amount of hidden charges along with terrible customer support

    Sentiment
    • Negative
    Content
    • Service Quality and Unprofessionalism
    Apr 20, 2024
  • Philips Creasy Landscape Chattanooga Tn

    Really bad service, owners John Creasy and Michael Phillips don’t care about customer satisfaction-they will definitely take your money

    Sentiment
    • Negative
    Content
    • Business Reputation and Review Removal
    Apr 20, 2024
  • DO NOT TAKE THEIR FREE ADDS

    DO NOT TAKE THEIR FREE ADDS. THEY WILL CHARGE YOU. WORST FORM OF ADVERTISING IVE EVER EXPERIENCED. FAKE CLICKS. HORRIBLE COMPANY TO WORK WITH

    Sentiment
    • Negative
    Content
    • Advertising Practices and Misleading Sales
    Apr 17, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-100 Net Promoter
Score
Languages (limited preview)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Yelp  based on online reviews collected from Trustpilot. The analysis helps Marketing Professionals, Business Owners, Consumer Rights Advocates, Online Reputation Managers, Legal Experts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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