Critical Reviews of Furnished Finder: Unauthorized Renewals, Scams, and Poor Service
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Critical Reviews of Furnished Finder: Unauthorized Renewals, Scams, and Poor Service

Furnished Finder faces multiple complaints of unauthorized renewals, poor customer service, and lack of genuine leads. Users report being charged without notification, difficulty in canceling accounts, and encountering scams. Positive feedback highlights helpful customer service representatives. Overall, the platform is criticized for high fees, fake inquiries, and unresponsive support.

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Custom Date - May 27, 2024
Featured Content
  • I am very thankful to Michelle She was…

    I am very thankful to Michelle She was sweet, patient and kind and very knowledgeable. Not only help me with navigating my listing, but it gave me a lot of tips to how to avoid future challenges. She has a fantastic manner on customer service.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 23, 2024
  • Michelle was amazing

    Michelle was amazing, so patient and kind with me while walking through the application process. I’m so happy I was able to have her help me and would definitely use her again for any of my questions or problems.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 20, 2024
  • This is a total scam for landlords

    This is a total scam for landlords. We joined and never received one lead. We rented the property through zillow and the auto renew kicked in and charged us again. There is no way to delete your listing. Stay away from this service. I disputed the charge on my credit card because the company said there are no refunds, but they have no way to delete or stop auto charging.

    Sentiment
    • Negative
    Content
    • Scam Alert
    Apr 18, 2024
  • Michelle Cardeon was terrific!

    Michelle Cardeon was terrific! She took the time to walk me through the process of listing my property; helping me to understand how important it is to edit my listing and saving the information. In addition, Michelle rearranged my photos in such a way to appeal to prospective tenants. She is knowledgeable, patient, professional and sweet as she can be. What a relief to have worked with her. I tried to do this with at least with 3 other consultants at Furnished Find but they didn't compare to Michelle. She is awesome!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 18, 2024
  • I was lucky enough to have Michell …

    I was lucky enough to have Michell Cardona answer my call. She guided me through some problems I was having like the expert she is. She exhibited a lot of patience through all my questions and lack of technology understanding in general. In the end I got exactly what I wanted and then some. She answered all of my questions and even threw in some tips on how better to handle my listing. Excellent customer service!!!!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 18, 2024
  • Michell was very soft spoken and very…

    Michell was very soft spoken and very polite and patient. She helped me with everything I needed! Thank you Michell Cardona

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 17, 2024
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Sentiment Analysis (of 30 reviews)
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Popular Topics (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Furnished Finder  based on online reviews collected from Trustpilot. The analysis helps Real Estate Agents, Property Managers, Investors, Hospitality Professionals, Digital Nomads to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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