SurveyMonkey: Hidden Fees, Deceptive Practices, Customer Service Woes
  • 83 users bookmarked
  • Who is this report for?
    • Market Researchers
    • Business Analysts
    • Customer Experience Managers
    • Product Managers
    • Marketing Executives
SurveyMonkey: Hidden Fees, Deceptive Practices, Customer Service Woes

Expose SurveyMonkey: Uncover Fees & Service Issues

SurveyMonkey users express frustration over hidden fees, poor customer service, and deceptive practices. Complaints include unauthorized charges, limited access to survey responses, and difficulties in cancelling subscriptions. Users warn of the company's unethical behavior, lack of transparency regarding pricing, and outdated interface design.

Source: Trustpilot Reviews of SurveyMonkey 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of SurveyMonkey 

Uncover the truth about SurveyMonkey with our detailed report on hidden fees, poor service, and user complaints. Essential for informed decisions.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Misleidend

    Wanneer heel de enquete klaar is krijg je pas een melding dat je moet betalen om ‘m uit te zetten. 100 euro. Misleidend.

    Sentiment
    • Negative
    Content
    • Hidden Fees
    Apr 12, 2024
  • My experience was was was as good as…

    My experience was was was as good as the last one prompt when I walked in the door and very little weight or my x-ray to be done hundred percent satisfied thank you and I'll be there again

    Sentiment
    • Positive
    Content
    • None
    Mar 26, 2024
  • Somehow I got a subscription!

    Somehow I got a subscription!! How the hell did this happen? All I did was take part in a Jysk enquette. Nowhere can I find a way to unsubscribe - have to register and I don't want to do that.

    Sentiment
    • Negative
    Content
    • Limited Free Features
    Jan 31, 2024
  • Scam

    They tell you the site is free when you sign up and then they make you pay to see results after 25 responses.

    Sentiment
    • Negative
    Content
    • Limited Free Features
    Nov 22, 2023
  • Catastrophique

    Catastrophique ! Un service client qui prend des jours à répondre Des questions posées en boucle Aucune solution Pour un site de NPS, le leur doit être bien faible !

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Nov 15, 2023
  • Glitch

    Glitch, inaccurate and made me do all the work just to be told I had to pay. Disgusting and terrible website never use!

    Sentiment
    • Negative
    Content
    • Hidden Fees
    Nov 09, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-96 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Dazzling Cleaning Review Analysis: Insights Unveiled
    Trustpilot Reviews 68
  2. Discover How Textedly Transforms Communication: Get the Report!
    Trustpilot Reviews 83
  3. Rev.com Feedback Analysis: Insights Unveiled
    Trustpilot Reviews 80
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for SurveyMonkey  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Business Analysts, Customer Experience Managers, Product Managers, Marketing Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.