Mixed Reviews for York Hotel Singapore: Spacious Rooms, Excellent Service, and Convenient Location
Explore York Hotel Singapore’s Feedback Analysis

Mixed Reviews for York Hotel Singapore: Spacious Rooms, Excellent Service, and Convenient Location

21 Mount Elizabeth, Singapore 228516

York Hotel Singapore receives mixed reviews with praise for the spacious rooms, excellent service, and convenient location near Orchard Road. Guests appreciate the cleanliness and amenities like the swimming pool and gym. However, some reviewers note issues with outdated facilities, inconsistent staff friendliness, and limited dining options. Overall, the hotel is commended for its value for money and helpful staff members.

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Popular Phrases (of 30 reviews)
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  • Excellent hospitality and polite staff who guided me to the required destination, which was the rooftop at the top of the York Hotel.

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • comfortable, sleep well. clean.Nearby activities: there is Orchard Road and M Elizabeth Hospital

    Sentiment
    • Positive
    Content
    • Room Quality and Amenities

  • Went Penang Hawkers' Fare for dinner.Fried Kway Tiao n Egg oyster omelette standard has droppedFood & drinks: Roti Canai,Pasembur, salt veg soup etc

    Sentiment
    • None
    Content
    • Food and Dining Experience

  • Ðiểm không tốt là thay đỗi gía phòng khi khách đông.

    Sentiment
    • Positive
    Content
    • Value for Money

  • 房间设施略陈旧。双床房的床有点窄。房门和后面的衣柜门同时开启时会导致碰撞。其它的设施都还不错，细节考虑很周到。健身房设施不太足够且部分器械已损坏。交通略不便，距离公交车站和地铁站都有一段距离。

    Sentiment
    • Positive
    Content
    • Cleanliness and Maintenance

  • Kamar luas, lengkap, sesuai dengan harganya yg tinggi, makanan enak enak, kolam bersih , kids friendly

    Sentiment
    • Positive
    Content
    • Room Quality and Amenities
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Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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