Customer Dissatisfaction with Sixt Rent a Car Revealed in Reviews
Explore Why Customers Are Unhappy With Sixt Rent a Car
Customers of Sixt rent a car have reported various issues including dishonest overcharges, unprofessional behavior, poor communication, and car conditions. Complaints include allegations of deliberate damage claims, excessive charges, lack of customerservice, and difficulties in resolving issues. Issues with car conditions like cigarette burns and unclean vehicles are prevalent. Problems with returning cars, hidden charges, and unresponsive customerservice have led to significant dissatisfaction among customers.
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no words just the worst car hire company I ever had the misfortune to deal with, had to get my credit card company to step in for my refund.
Sentiment
Negative
Content
Customer Service Experience
Sep 10, 2022
Yurtdışında yaşayan birisi olarak…
Yurtdışında yaşayan birisi olarak internet üzerinden 17.03.2022 saat 22:30 da Izmir havalimanı ic hatlardan kiraladığım aracı teslim alamadım. Sebebi ise Türkiye üzerinde cep telefonu ve kredi kartım olmaması ve kontrol edememeleri. Herhangi tutarda provizyonu yabancı kartımda vermeyi kabul etsem bile. Tam bir saçmalık!Kiralama sırasında almış oldugum voucher da en ufak bir bilgi yok. Çalışandan en ufak bir öneri, yardım yok. Dünyanın her yerinde sixt üzerinden kiraladığım aracı kendi ülkemde k...
Sentiment
Negative
Content
Communication Problems
Mar 18, 2022
Fuel policy: Overfull is a thing, do not just fill it to full.
Vehicle was good and I returned it on the full line (gas), just like in the contract stated, but I was told by the attendant yes it is full, but it’s not over full. So he marked me down to be charged…her we go again, same Turkey, different day. Rules change like the wind. Took pictures but no one will care. Looks like overfull will be a requirement soon.
Sentiment
Negative
Content
Car Condition
Sep 19, 2021
Avoid Sixt in Turkey
Avoid Sixt in Turkey. When I rented the car they gave a phone number to return the car at Antalya Airport. I called more than 10 times without any answer. I was obliged to park the car in the airport. They charged me more than 500 euros. Every 2 weeks, they withdraw 27 euros. If you want to save your money do not use Sixt in Turkey.
Sentiment
Negative
Content
Payment Issues
Sep 13, 2021
Avoid SIXT in Turkey
Delivered the car in darkness in Ankara with cigarette burns on driver's seat and upon delivery charged me 170 $ for this damage which was impossible for me to burn as I was sitting on that seat during all my rental. I was the only person during all rental in the carNo wonder that the company has gone bankrupt and now run by the trustee.
Sentiment
Negative
Content
Damage Dispute
May 04, 2019
Certainly the worst car rental experience !
Certainly the worst car rental experience !Thanks to Mr Müşteri Hizmetleri and his employees, I just had to pay more than 1200€ for a car rental that should normally cost 200€. To avoid you the same nightmare, first I will advise you to « not rent with the Ankara SIXT office ! ».And secondly to pay more if you have to - but « not rent with the SIXT company ! »To explain you rapidly my first comment on a customer review page, here is the situation :In June, we have rented a car a the Ankara Sixt...
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