BT Business Customer Dissatisfaction Overview
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    • Customer Experience Managers
    • Business Analysts
    • Telecommunications Consultants
    • Service Delivery Managers
    • Customer Support Directors
BT Business Customer Dissatisfaction Overview

BT Business Feedback Analysis: Unveil Customer Insights

BT Business faces significant customer dissatisfaction due to billing issues, poor service delivery, and unresponsive customer support. Customers report lengthy delays in installations, unexpected charges, and lack of accountability. Complaints highlight difficulties in resolving issues, lack of communication, and repeated failures in service provision.

Source: Trustpilot Reviews of BT Business 

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Customer Feedback Analysis of BT Business 

Uncover insights from BT Business customer feedback on billing, service delivery, and support issues with our detailed report.

Custom Date - May 28, 2025
Featured Content
  • Pathetic is the only word to explain
    Sentiment
    • Negative
    Content
    • Billing and Charges Disputes
    May 16, 2024
  • Arnab in India
    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 16, 2024
  • Great Service from BT
    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 08, 2024
  • Great service from the social media complaints team.
    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 07, 2024
  • Avoid
    Sentiment
    • Negative
    Content
    • Service Reliability Concerns
    May 06, 2024
  • Minus stars
    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 28, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-58 Net Promoter
Score
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BT Business  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Business Analysts, Telecommunications Consultants, Service Delivery Managers, Customer Support Directors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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