Google Photos: Backup & Edit User Feedback Summary
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Google Photos: Backup & Edit User Feedback Summary

Google Photos: Backup & Edit receives mixed reviews from users. While some praise its ease of use, editing features, and unlimited free storage, others express frustration with issues like accidental photo deletion, app crashes, and unreliable behavior. Users appreciate the convenience of having all their photos in one place and the ability to create albums, but some struggle with technical difficulties and find the app's performance inconsistent.

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Custom Date - May 29, 2024
Featured Content
  • Love it

    I am constantly breaking my phone and having to get a new one and thanks to google photos I never lose my pictures I easily download them to my phone and best part is it’s free unlike google one! 5 starts without a doubt great app ⭐️⭐️⭐️⭐️⭐️

    Sentiment
    • Positive
    Content
    • Data Loss Prevention
    Apr 23, 2024
  • The BEST!!!

    I LOVE this app it is the best. Backups quickly and I don't have to fill up my phone or my icloud and its free. Highly recommend.

    Sentiment
    • Positive
    Content
    • Backup and Storage
    Apr 23, 2024
  • App drops

    App drops all the time
    Failing to upload pics into albums

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 23, 2024
  • Love it!

    I was a lovely surprise to see Google had keep my pictures from about 10years ago. Some are of family, friends and pets that are no more. Thank you Google

    Sentiment
    • Positive
    Content
    • Memory and Nostalgia
    Apr 23, 2024
  • Unreliable and inconsistent!

    Like the title says: unreliable and inconsistent. Oh yeah and it crashes ALL THE TIME! I can’t scroll through more than 10 images and the app crashes. I’ve uninstalled and reinstalled to no avail.

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 22, 2024
  • Do not want to use anymore!!!

    Don’t know how to get my photos back to my own device!

    Sentiment
    • Negative
    Content
    • User Interface Issues
    Apr 22, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Google Photos: Backup & Edit based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Digital Marketers, App Developers, Customer Experience Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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