Mixed Reviews for MooneyGo (myCicero) Highlight Utility and Challenges
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Mixed Reviews for MooneyGo (myCicero) Highlight Utility and Challenges

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MooneyGo (myCicero) receives mixed reviews on Google Play, with users praising its convenience and efficiency but also highlighting issues such as registration difficulties, app malfunctions, and lack of responsiveness from customer support. Users appreciate the app's utility for managing parking payments and tolls but express frustration with bugs and limited functionality in certain areas. Overall, the app is seen as a practical tool for mobility costs but requires improvements in user experience and technical reliability.

Source: Google Play Reviews of MooneyGo (myCicero)

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Customer Feedback Analysis of MooneyGo (myCicero)

Unlock insights with the MooneyGo (myCicero) customer feedback analysis report. Discover what users love and the improvements needed.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Utile ma poco intuitivo l' utilizzo per parcheggiare e manca qualche alert se dimentichi il pagamento attivo della sosta per molte ore

    Sentiment
    • None
    Content
    • Parking Payment
    Aug 24, 2024

  • trovo eccezionale non doversi piĂš preoccupare di avere moneta nel portafoglio e di abbandonare il luogo in cui ci si trova per andare a ricaricare ulteriormente il parcheggio. troppo comodo e fortemente consigliato

    Sentiment
    • Positive
    Content
    • Parking Payment
    Aug 17, 2024

  • L'applicazione funziona bene tranne in rari casi che quando apro l'app crasha subito. E poi la funzionalita note spese del telepedaggio autostrada: sul file pdf creato, gli orari sono stampati sbagliati (sono circa due ore indietro).

    Sentiment
    • Positive
    Content
    • App Functionality
    Aug 16, 2024

  • sarebbe meglio collegare il pagamento delle strisce blu a quello del pedaggio.

    Sentiment
    • None
    Content
    • Payment Methods
    Aug 14, 2024

  • Dopo tante richieste, anche da parte di altri utenti, arrivata anche funzione nota spese. Grazie!! Ottimo su tutto al momento, almeno per mio utilizzo (ex concorrenza base). Utilizzato anche su traghetto e autostrada in Sicilia senza problemi.

    Sentiment
    • Positive
    Content
    • Overall User Experience
    Aug 13, 2024

  • Non riesco a registrarmi dalla app, inserisco tutti i dati e confermo le informative, ma il pulsante per confermare non è cliccabile...

    Sentiment
    • Negative
    Content
    • User Registration
    Aug 13, 2024
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Sentiment Analysis (limited preview)
7 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MooneyGo (myCicero) based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Marketing Professionals, Urban Planners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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