Mixed User Feedback on blu by BCA Digital App
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Explore User Insights: blu by BCA Digital Feedback Report

Mixed User Feedback on blu by BCA Digital App

Users have mixed opinions about the blu by BCA Digital app, with complaints about difficulties in topping up e-wallets like Flazz and limited payment options. Some users find the app helpful and user-friendly, while others criticize its slow performance and occasional crashes. Requests for additional features like direct transfers to ShopeePay are common. Overall, there is a call for improvements in app functionality and speed.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Saya update Review saya, aplikasi ini mulai membaik dan bisa digunakan dengan standar minimum.

    Sentiment
    • Positive
    Content
    • User Experience
    Jul 11, 2024

  • Apps yg cukup baik Tapi sering lelet untuk bayar QRIS Kelengkapan fitur bisa terus ditambah

    Sentiment
    • Positive
    Content
    • Payment Options
    Jul 11, 2024

  • udah berapa hari gak bisa topup e wallet dan makin kesini makin mahal biaya-biaya perintilannya.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Jul 10, 2024

  • d bikin klo back ga usah konfirmasi untuk keluar... lama pulak muncul konfirmasinya... kbanyakan hrus d rage quit dulu...trus loadingnya rada lama knapa yah ga sperti cth... mbanking bca...

    Sentiment
    • Positive
    Content
    • Usability
    Jul 07, 2024

  • Kenapa top up ke shopeepay sekarang nggak ada yaa ? Pleaselah ditambahkan. Sama fitur edit susunan blusaving, biar bisa diatur mana yg paling atas dan bawah. Thank you

    Sentiment
    • Positive
    Content
    • Features Request
    Jul 07, 2024

  • Aplikasi nya bagus, tapi kok sekarang ga bisa transfer langsung ke shopee pay ya?

    Sentiment
    • Positive
    Content
    • Features Request
    Jul 05, 2024
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Sentiment Analysis (of 30 reviews)
13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for blu by BCA Digital based on online reviews collected from Google Play. The analysis helps Digital Product Managers, Customer Experience Specialists, Market Researchers, Fintech Innovators, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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