Explore User Insights: blu by BCA Digital Feedback Report
Users have mixed opinions about the blu by BCA Digitalapp, with complaints about difficulties in topping up e-wallets like Flazz and limited payment options. Some users find the app helpful and user-friendly, while others criticize its slow performance and occasional crashes. Requests for additional features like direct transfers to ShopeePay are common. Overall, there is a call for improvements in app functionality and speed.
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Saya update Review saya, aplikasi ini mulai membaik dan bisa digunakan dengan standar minimum.
Sentiment
Positive
Content
User Experience
Jul 11, 2024
Apps yg cukup baik Tapi sering lelet untuk bayar QRIS Kelengkapan fitur bisa terus ditambah
Sentiment
Positive
Content
Payment Options
Jul 11, 2024
udah berapa hari gak bisa topup e wallet dan makin kesini makin mahal biaya-biaya perintilannya.
Sentiment
Negative
Content
Technical Issues
Jul 10, 2024
d bikin klo back ga usah konfirmasi untuk keluar... lama pulak muncul konfirmasinya... kbanyakan hrus d rage quit dulu...trus loadingnya rada lama knapa yah ga sperti cth... mbanking bca...
Sentiment
Positive
Content
Usability
Jul 07, 2024
Kenapa top up ke shopeepay sekarang nggak ada yaa ? Pleaselah ditambahkan. Sama fitur edit susunan blusaving, biar bisa diatur mana yg paling atas dan bawah. Thank you
Sentiment
Positive
Content
Features Request
Jul 07, 2024
Aplikasi nya bagus, tapi kok sekarang ga bisa transfer langsung ke shopee pay ya?
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for blu by BCA Digital based on online reviews collected from Google Play. The analysis helps Digital Product Managers, Customer Experience Specialists, Market Researchers, Fintech Innovators, Mobile App Developers to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
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Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
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Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
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