myChevrolet App: Users Encounter Bugs, Lack of Functionality, and Subscription Issues
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myChevrolet App: Users Encounter Bugs, Lack of Functionality, and Subscription Issues

Explore User Feedback Insights on myChevrolet App

myChevrolet app users are facing significant issues post updates, such as buggy performance, lack of car location display, tire pressure problems, and login/loading failures. Users express frustration over the app's decreasing functionality, remote access failures, and requirement of expensive OnStar subscriptions for basic features. Many encounter persistent errors like 'service unavailable' and overall non-responsiveness. The app is criticized for limited control without subscriptions and frequent crashes, prompting users to consider alternatives due to dissatisfaction and lack of essential features.

Source: App Store Reviews of myChevrolet

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Customer Feedback Analysis of myChevrolet

Unlock insights on myChevrolet app user feedback. Discover bugs, functionality issues, and subscription woes for strategic decisions.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • So disappointed

    Used to work, but recently it hasn’t updated vehicle status anymore.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Jun 05, 2024
  • APP GOES DOWN EVERY DAY EVERY NIGHT

    NOT WORTH THE CHARGE THEY CHARGE THE APP CRASHES AND GOES DOWN EVERY NIGHT MAKING IT IMPOSSIBLE TO TRACK YOUR VEHICLE.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Jun 02, 2024
  • Doesn’t work anymore

    I login and it keeps loading and loading. Something is wrong, and I updated the app already which didn’t help

    Sentiment
    • Negative
    Content
    • Login and Loading Errors
    May 28, 2024
  • Will not send code to login

    Tried everything. Doesn’t work. Opened support case. Not crossing my fingers.

    Sentiment
    • Negative
    Content
    • Connection Problems
    May 25, 2024
  • The app is great but….

    The app won’t connect to my Chevy bolt now for 3 days, deleting app and reinstalled same. What’s going on!!

    Sentiment
    • Positive
    Content
    • Connection Problems
    May 25, 2024
  • Stinks now

    Used to be a good app. No you can’t even get into the app. Just spins.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    May 23, 2024
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Sentiment Analysis (limited preview)
-67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for myChevrolet based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Analysts, Mobile App Developers, Automotive Marketers, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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