Mixed User Sentiments on 9292 Reisplanner OV App
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Mixed User Sentiments on 9292 Reisplanner OV App

Explore User Feedback Insights on 9292 Reisplanner OV App

Users of the 9292 reisplanner OV + e-ticket app have mixed feelings. While some praise its accuracy and ease of use for navigating public transport in the Netherlands, others criticize the excessive ads, language options, and recent updates causing confusion. Many express frustration over late bus times and unclear instructions. The app's language settings, specifically the English option, seem to present challenges for non-Dutch speakers. Despite some positive reviews, the prevalent issues highlighted include intrusive ads, language barriers, and functionality problems post-update.

Source: App Store Reviews of 9292 reisplanner OV + e-ticket

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Customer Feedback Analysis of 9292 reisplanner OV + e-ticket

Uncover insights from 9292 Reisplanner OV app feedback - Mixed user sentiments on features and functionality.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • American tourist

    First time in Netherlands, 9292 made the trip easy to navigate. 10/10

    Sentiment
    • Positive
    Content
    • App Recommendation and Appreciation
    Apr 25, 2024
  • 9292 is amazing

    Can’t say enough about how helpful this app has been in Amsterdam. Would have been lost without it. Hoping it works in Copenhagen!

    Sentiment
    • Positive
    Content
    • App Recommendation and Appreciation
    Aug 12, 2022
  • over 100 euros for a 10 minute ride?

    Usually a great app, but for some reason any request costs over a 100 euros per ride. Really strange bug , and should be fixed immediately.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Feb 14, 2022
  • If it ain’t broke

    Don’t fix it
    The update is not functional and not aesthetic. Why change it? Pls no

    Sentiment
    • Negative
    Content
    • Complaints about Updates
    Mar 15, 2020
  • English is right there look !

    Just look at the upper left hand corner of the the first page when you open the app and you will see an setting menu. Tap on it and tap on " Taal". It's that easy God 😑

    Sentiment
    • Positive
    Content
    • Language Options
    Aug 30, 2016
  • English language option

    Actually, the app does provide an English option. Tap the gear icon in the upper left, then tap "taal," then "Engels." Then tap "klaar" in the upper right. Then quit the app. When you restart the app it will be in English.

    Sentiment
    • Positive
    Content
    • Language Options
    Jun 22, 2015
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Sentiment Analysis (limited preview)
-33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for 9292 reisplanner OV + e-ticket based on online reviews collected from App Store. The analysis helps User Experience Designers, Mobile App Developers, Product Managers, Digital Marketers, Customer Support Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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