Mixed User Sentiments on 9292 Reisplanner OV App
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Mixed User Sentiments on 9292 Reisplanner OV App

Users of the 9292 reisplanner OV + e-ticket app have mixed feelings. While some praise its accuracy and ease of use for navigating public transport in the Netherlands, others criticize the excessive ads, language options, and recent updates causing confusion. Many express frustration over late bus times and unclear instructions. The app's language settings, specifically the English option, seem to present challenges for non-Dutch speakers. Despite some positive reviews, the prevalent issues highlighted include intrusive ads, language barriers, and functionality problems post-update.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • American tourist

    First time in Netherlands, 9292 made the trip easy to navigate. 10/10

    Sentiment
    • Positive
    Content
    • App Recommendation and Appreciation
    Apr 25, 2024
  • 9292 is amazing

    Can’t say enough about how helpful this app has been in Amsterdam. Would have been lost without it. Hoping it works in Copenhagen!

    Sentiment
    • Positive
    Content
    • App Recommendation and Appreciation
    Aug 12, 2022
  • over 100 euros for a 10 minute ride?

    Usually a great app, but for some reason any request costs over a 100 euros per ride. Really strange bug , and should be fixed immediately.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Feb 14, 2022
  • If it ain’t broke

    Don’t fix it
    The update is not functional and not aesthetic. Why change it? Pls no

    Sentiment
    • Negative
    Content
    • Complaints about Updates
    Mar 15, 2020
  • English is right there look !

    Just look at the upper left hand corner of the the first page when you open the app and you will see an setting menu. Tap on it and tap on " Taal". It's that easy God 😑

    Sentiment
    • Positive
    Content
    • Language Options
    Aug 30, 2016
  • English language option

    Actually, the app does provide an English option. Tap the gear icon in the upper left, then tap "taal," then "Engels." Then tap "klaar" in the upper right. Then quit the app. When you restart the app it will be in English.

    Sentiment
    • Positive
    Content
    • Language Options
    Jun 22, 2015
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Sentiment Analysis (of 30 reviews)
-33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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