ULTRALOQ Latch 5 Smart Lock: Mixed Customer Feedback
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ULTRALOQ Latch 5 Smart Lock: Mixed Customer Feedback

Mixed reviews were given for the ULTRALOQ Latch 5 smart lock with built-in WiFi and fingerprint ID. While some praised its functionality and customer service, others complained about connectivity issues, battery drain, and reliability problems.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great Lock- great support

    Easy to install- works great. I did have an issue that customer support handled quickly with no hassle at all.

    Sentiment
    • Positive
    Content
    • Customer Support Experience
    May 30, 2024
  • Batteries dead

    All batteries in both packages were not working. Please send me new batteries, a refund, or a credit to buy new batteries.

    Sentiment
    • Negative
    Content
    • Battery Life and Power Concerns
    May 14, 2024
  • Handle didn’t work

    The exterior handle didn’t open the latch, very disappointing after several attempts. Family member had same issue with this product as well

    Sentiment
    • Negative
    Content
    • Lock Functionality and User Experience
    May 12, 2024
  • Excellent for my rental house

    I bought it for my rental house, spend about 30 min to install it. Wifi works just perfect. Also can generate temporary passcodes for the guests. Totally recommend.

    Sentiment
    • Positive
    Content
    • Lock Functionality and User Experience
    Apr 25, 2024
  • Excellent value

    Excellent features for the money, ability to open several different ways, including remotely. Solid battery life. Haven’t had any issues so far. Would buy again!

    Sentiment
    • Positive
    Content
    • Product Reliability
    Apr 19, 2024
  • Does exactly what is expected.

    I wanted to connect my Ultraloq to Alexa and this bridge is exactly what I needed. Does the job as expected.

    Sentiment
    • Positive
    Content
    • Smart Features and Technology
    Apr 12, 2024
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Sentiment Analysis (of 30 reviews)
-10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ULTRALOQ Latch 5 World's First Built-in WiFi Smart Lock with Fingerprint ID, 5-in-1 Keyless Entry based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Executives, Home Security Consultants, Retail Purchasing Managers, Smart Home Technologists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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