Mixed Customer Feedback on Turner Lewis Limited's Services and Fees
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Mixed Customer Feedback on Turner Lewis Limited's Services and Fees

Explore Turner Lewis Customer Feedback Insights

Turner Lewis Limited has received mixed reviews on Trustpilot, achieving a rating of 4.2 out of 5. Customers generally appreciate the helpfulness and politeness of their representatives, particularly Samuel and Emma, who are noted for their patience and clear communication. Many reviews commend the ease of the process and the support provided throughout. However, there are significant concerns regarding transparency in fee structures, with some customers feeling misled about the costs involved in accessing their Child Trust Funds. These criticisms highlight a disparity between customer experiences, with some feeling taken advantage of, while others report satisfactory assistance. Overall, while the customer service is praised, the financial implications have raised alarm among a subset of users.

Source: Trustpilot Reviews of Turner Lewis Limited is rated "Great"

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Customer Feedback Analysis of Turner Lewis Limited is rated "Great"

Uncover insights from Turner Lewis Limited's customer feedback with our analysis report on service quality and fees.

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Custom Date - Jul 09, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Sam helped me through the whole process…

    Sam helped me through the whole process and was very helpful

    Sentiment
    • Positive
    Content
    • Helpful Staff
    Jun 17, 2025
  • Megan Hudd was a great help with…

    Megan Hudd was a great help with everything that I asked and or need

    Sentiment
    • Positive
    Content
    • Helpful Staff
    Jun 17, 2025
  • Samuel was very helpful and got me…

    Samuel was very helpful and got me through the process very quickly. Lovely man

    Sentiment
    • Positive
    Content
    • Helpful Staff
    Jun 16, 2025
  • Emma was Very helpful and patient

    Emma was Very helpful and patient

    Sentiment
    • Positive
    Content
    • Helpful Staff
    Jun 16, 2025
  • Great phone call 😀

    Great phone call 😀

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 11, 2025
  • Very kind

    Very kind, made the process very easy and now I’m just waiting for the check.

    Sentiment
    • Positive
    Content
    • Process Guidance
    May 22, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
76 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Turner Lewis Limited is rated "Great" with 4.2 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Customer Service Managers, Financial Analysts, Product Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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