Truly Beauty Review: High Quality Products, Fantastic Fragrances, Excellent Service
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Truly Beauty Review: High Quality Products, Fantastic Fragrances, Excellent Service

Truly Beauty customers rave about the high quality products, fantastic fragrances, and excellent customer service. The company's website is praised for being informative and easy to navigate. Most reviewers are impressed with the results of the products, with some mentioning specific favorites like the collagen anti-aging serum and various scrubs. Despite a few issues with orders and missing items, the outstanding customer service stands out, with quick resolutions and a rewards program highly appreciated by customers.

Best for
  • Marketing Professionals
  • Product Managers
  • Customer Service Managers
  • Retail Industry Analysts
  • Beauty Brand Strategists

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Preview

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Custom Date - Apr 21, 2024
Featured Content
  • The customer service is amazing!

    The customer service is amazing!! Everyone treats you respect kindness and loyalty

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 27, 2024
  • I love their products

    I love their products, they make sure it’s shipped, packed and the right order. All their products help me keep my shower routine and keep my skin routine as flawless as possible❤️

    Sentiment
    • Positive
    Content
    • Skin Care Products
    Feb 27, 2024
  • Awesome Customer service..

    Awesome Customer service... fast and efficent .. love it!! 5 star all day long!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 26, 2024
  • Excellent mystery box gift with purchase

    Their products are fantastic and the mystery box was amazing!🤩. Highly recommend this seller.

    Sentiment
    • Positive
    Content
    • Variety of Products
    Feb 24, 2024
  • Had something missing in my order and…

    Had something missing in my order and the customer service to get it sent out was top notch!!

    Sentiment
    • Positive
    Content
    • Shipping and Order Resolution
    Feb 24, 2024
  • Great customer service

    Great customer service! Quick responses.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 23, 2024
  • See All Reviews
Sentiment Analysis
70 Net Promoter
Score
Languages
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Truly Beauty  based on online reviews collected from Trustpilot. The analysis helps Marketing Professionals, Product Managers, Customer Service Managers, Retail Industry Analysts, Beauty Brand Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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